ARK are the leaders in trailer parts, towing gear and 4WD accessories.
We have been in the game for just over 40 years and can proudly say that we are the only major company in Australia that is truly 100% Australian-owned and 100% independent, so you can be rest assured you're getting quality products that supports workers in your own backyard. We live by the statement innovation, not imitation' and our mission is to always create products that are of the best quality and durability

We're committed to making your buying experience as easy and secure as possible. That's why we accept all major payment methods via eBay's secure checkout, including credit or debit card (Visa, Mastercard, American Express), Afterpay, Zip, Apple Pay, Google Pay, PayPal, eBay gift card or eBay voucher. By using eBay's checkout, you can enjoy the peace of mind that comes with buyer protection and secure transactions.

If you prefer to pay via bank transfer, please use the details below and include your name or transaction number as your reference.

We'll do our best to ship your item as quickly as possible once payment is received. If you haven't paid within 4 calendar days, your order will be automatically cancelled. If this happens, you won't receive your item and the unpaid item will be recorded on your account.

Thank you for choosing to shop with us. If you have any questions or concerns, please don't hesitate to reach out to us. We're here to help!

At Rolan Australia, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your item, we accept all returns within 30 days of purchase. Please note that we reserve the right to refuse returns if notified later than 30 days from purchase.

To initiate a return, please raise a request through eBay by either sending us a written request via MyMessages or by following the eBay returns process.

When returning an item, please make sure it's in the same condition you received it in and that it's packed properly and protected during delivery. If the item is returned used or damaged, we reserve the right to offer a partial refund.

To ensure that your return is processed quickly, please include a note with the original invoice, your full name, contact number, delivery address, and a brief description of the return reason.

We will process all returns within 3 business days of receiving them, and funds will be processed back to the original payment instrument. If you have any questions or concerns about your return, please don't hesitate to contact us.

If an item is non-returnable, it will be clearly stated in the eBay return policy section for that item. Please note that such items will only be accepted for return if they are found to be faulty or defective.