All returns:

- we offer 30 days returns - make sure you return your item within those 30 days or there will be re-stocking fee of 20%.
- all items must be in re-saleable  condition, in other words: 
                     The tags have not been removed 
                     The item has not been used, worn or damaged
                     The item is returned in its original packaging undamaged
                     Don't forget to include your details
                     Returns on any clothing with any hair on them will be not be accepted. Make sure you check 
                     them before return them - you won't accept to receive clothing with hair on them, so don't 
                     expect anyone else will.   
                     If your return fail to meet the T&C, we can refuse the return or apply a 20% re-stocking fee, depend on the condition of the returned item.

If you don't agree with our T&C - please do NOT order from us.

We dispatch our orders every working day - here is the schedule:

- all orders on week days before 1:00pm will be dispatched on same working day
- all orders from 1:01 pm on Friday until 1pm on Monday will be dispatched on Monday

With Christmas coming and all delivery companies becoming extremely busy, there is high chance of delays on delivering your order. 
We dispatch the orders every day as per our schedule, but we do not control how the delivery companies do their job. 
We can provide proof of postage for every order, but can't be held responsible for delayed accrued due to the delivery companies.
Please make sure you leave enough time for your order to be delivered on time to avoid disappointments.