About Us
Welcome to Dada's store
Whether you have any questions before, during, or after ordering, please feel free to contact us at any time.
We will do our best to solve your problem.
Looking forward to your greetings and wishing you a pleasant day!
Payment
1.We currently only have one payment method: PayPal payment.
2. We respect and understand your needs. If you encounter any problems when ordering, please contact our customer service personnel in a timely manner, and we will patiently answer your questions.
3. We guarantee to reply to your email as soon as possible, but due to the large number of emails, we may need time to process them. Therefore, we hope you can understand and be patient.
Shipping
1. Confirm payment completion and we will arrange shipment as soon as possible.
2. Please check your order address information before making payment to ensure that your information is correct. And confirm that your email can be contacted in a timely manner.
3. If you need to change your address or other information, please contact us within 24 hours of ordering, and we will try our best to resolve it for you.
4.If you are concerned about any issues with your order, you can follow the email information promptly after placing the order or contact us in a timely manner.
Terms
1.If you are satisfied with our service, please leave a positive review or add our store as a favorite. We will remind you when there are new or active events in our store. We look forward to working with you next time. Your review is very important for the success of our store.
2.If you are not satisfied with the project, please contact us for a solution, and we will do our best to resolve it. We will definitely provide you with a good solution.
3. Please communicate with us before leaving negative feedback or good feedback of 1-3 stars and opening the case. We will do our best to solve your problem. Because we believe that anything can be resolved through communication. Thank you!
Returns
If there are any issues with the product you received, please contact us first. At the same time, you can also confirm the electronic store you ordered first.
We will review and provide you with a satisfactory solution in a timely manner.
If your issue requires a return, please contact customer service in a timely manner to inquire about the return process and confirm that you have returned the original item.
The shipping fee will be charged based on the return stage.
Contact Us
Our working hours are:
Monday - Friday
8.30am to 6.00pm
We will process email information before 3.00 pm on Saturday. After 3.00, it's our break time
Sunday is our fixed rest day.
We will try our best to reply to your message within 24 hours. But due to the time difference, we need you to be patient and wait.
If we have any other questions to contact you, please pay attention to your email information before receiving the item.
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