Category | Cosmetic Description |
C0 | Not categorized |
C1 | Damaged (For materials recovery) |
C2 | Used Poor – Heavy use and age · Cosmetic blemishes are significant, such as multiple heavy dents, may require repair · Damages to latches, hinges, keyboards, etc. are prevalent · Critical parts are missing |
C3 | Used Fair (Moderate use and age) · Cosmetic blemishes are consistent with wear, including multiple dents, discoloration, and light to heavy scratches · Damage to latches, hinges, keyboards, etc. · Some parts, panels, bezels, or covers may be missing |
C4 | Used Good · Cosmetic blemishes include scratches and/or other surface imperfections from consistent use, but equipment is in good condition overall · Minor wear of labeling may be visible · Small dents and small areas of discoloration may be present from the removal of tags · No damage to latches or hinges, nor any missing parts, panels, bezels, or covers |
C5 | Used Very Good · Cosmetic blemishes include minor scratches and/or other surface imperfections from · consistent use, but equipment is in good condition · Minor wear of labeling may be visible · Minor dents and areas of discoloration from the removal of tags · No missing parts |
C6 | Used Excellent · Overall excellent cosmetic condition · May have light scratches or other minor blemishes from normal wear · Minor cosmetic blemishes have no impact on the system’s overall functionality or performance · Fully cleaned with all non-original labels removed · No missing parts |
C7 | Certified Pre-Owned (Seller or Manufacturer Refurbished) · Used equipment that has been fully restored to like-new condition with warranty · Fully cleaned and cosmetically repaired with no blemishes · No missing parts |
C8 | Unused · New, out of box, unused equipment removed from original packaging with no signs of wear or alteration |
C9 | New Open Box · New, unused equipment in original packaging where factory seals have been broken · No signs of wear or alteration |
R2v3 Product Functionality Description | R2v3 Cosmetic Category | Category |
F1 – Collectible or Specialty equipment · Collectibles are rare, vintage, and no longer manufactured or supported by original manufacturers · Specialty equipment are rare and specialized equipment not generally available in retail. · Inspected and determined to be viable for reuse or parts. · May have broken or missing pieces.
| C6 – Used Excellent C5 – Used Very Good C4 – Used Good C3 – Used Fair | N/A |
F2 – Verified Specialty Equipment · Verified removed from operation with no known defects in functionality · No physical damage or defects · No corrosion · No missing parts · Original part numbers and serial numbers verified accurate
| C7 – Certified Pre-Owned C6 – Used Excellent | N/A |
F3 – Key Functions Working · A subset of the original functions of the device that an ordinary user of the device expects to function are verified working through manual or automated tests. · Software may not be loaded or configured · Hardware required for key functions to be tested may have been removed after testing (e.g. Hard Drive) · May be missing components not essential to key functions. · Secondary functions may not be tested or working. · May not include Focus Materials (e.g. Battery) that are not working or not tested. · All missing parts or cosmetic damages will be listed for each item.
| C6 – Used Excellent C5 – Used Very Good C4 – Used Good C3 – Used Fair | Tested for KeyFunctions, R2 Ready for Resale |
F4 – Hardware Functional · All hardware is tested manually or with diagnostic software and verified working · No missing or damaged components or parts · Software not loaded or configured · No hardware defects
| C6 – Used Excellent | Tested for Key Functions, R2 Ready for Resale |
F5 – Refurbished · All functions tested with diagnostic software · Loaded and configured with legally licensed software for full operations ready for the user. · Electronic test results are available. · No hardware or software defects
| C6 – Used Excellent | Tested for Full Functions, R2 Ready for Reuse |
F6 – Like New · All functions tested with diagnostic software · Repaired with OEM original parts · Loaded and configured with original manufacturer’s legally licensed software. · Meets OEM specifications for full original functionality. · Electronic test results are available. · Zero defects + | C7 – Certified Pre-Owned
| Tested for Full Functions, R2 Ready for Reuse |