| 1X | Apple iPhone Xs |
| 1X | Data Cable |
| 1X | SIM Tool |
Packaging
Factory Unlocked Apple iPhone Xs 256GB (CDMA + GSM) All Colors Smartphone
Payment will be done within 7 days after the closing of auction. If for any reason you cannot pay within this time frame, please contact us immediately. An unpaid case will be opened automatically in 4 days for any unpaid items without communication.
PayPal
We accept payment through PayPal only for both local and international buyers.
We will process your order within 1-3 days after the payment. Most items will be delivered within 2-7 working days after it is dispatched.
Return and exchange policy
We provide a 30-day return and exchange policy. If you need to return or exchange goods, please contact us online first to get your exact return information.
Customer returns and exchanges should meet the following terms:
1. Customers should notify us within 30 days of receiving the goods for return or exchange. Otherwise, we cannot provide you with a refund or exchange.
2. Please note that if we send the wrong order or item, or you receive any damaged items, please contact us online to submit a return/exchange request, and provide us with some pictures or videos showing the problem/defect. We will start the return and exchange process for you.
3. If you return the product due to personal reasons, you are responsible for paying the shipping cost. And please ensure that the returned items must be unused, undamaged and in the original packaging, otherwise the buyer will be responsible for all costs incurred and no refund will be given.
*Please note that if you buy our watch winder with fingerprint lock, please delete your fingerprint before sending it back.
Refund
Once your return is received and inspected, your refund will be processed. We will generally process returns within 14 working days after receiving your items.
We provide a 30-day return and exchange policy. If you need to return or exchange goods, please contact us online first to get your exact return information.
Customer returns and exchanges should meet the following terms:
1. Customers should notify us within 30 days of receiving the goods for return or exchange. Otherwise, we cannot provide you with a refund or exchange.
2. Please note that if we send the wrong order or item, or you receive any damaged items, please contact us online to submit a return/exchange request, and provide us with some pictures or videos showing the problem/defect. We will start the return and exchange process for you.
3. If you return the product due to personal reasons, you are responsible for paying the shipping cost. And please ensure that the returned items must be unused, undamaged and in the original packaging, otherwise the buyer will be responsible for all costs incurred and no refund will be given.
*Please note that if you buy our watch winder with fingerprint lock, please delete your fingerprint before sending it back.
Refund
Once your return is received and inspected, your refund will be processed. We will generally process returns within 14 working days after receiving your items.
Warranty
The vast majority of our products come with a 1-year warranty from the date of shipment. If a defect occurs and we receive a valid claim, we may, at our option, repair or replace the product. The product’s warranty is void upon a full refund.
Please contact us to provide us with proof of purchase to confirm whether your product is still under warranty
Please note that the following situations are not covered by the warranty:
● Products without sufficient proof of purchase
● Lost or stolen products
● Items that have expired their warranty period
● Non quality-related issues
● Free products
● Repairs through 3rd parties
● Damage from outside sources
● Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly)
● Purchases from illegitimate resource
The vast majority of our products come with a 1-year warranty from the date of shipment. If a defect occurs and we receive a valid claim, we may, at our option, repair or replace the product. The product’s warranty is void upon a full refund.
Please contact us to provide us with proof of purchase to confirm whether your product is still under warranty
Please note that the following situations are not covered by the warranty:
● Products without sufficient proof of purchase
● Lost or stolen products
● Items that have expired their warranty period
● Non quality-related issues
● Free products
● Repairs through 3rd parties
● Damage from outside sources
● Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly)
● Purchases from illegitimate resource
We mainly sell watch winders, with DUKWIN and XTELARY brands as the main brands, as well as some other watch winders. Most of our watch winders have a warranty period of up to one year, so please don't worry about after-sales issues.
Your satisfaction is our ultimate target! If you have any questions, please feel free to email our service specialists 24 Hours a Day, 7 Days a week. We will reply you ASAP. If no response within 24 Hours, please check the spam in your mail box.
We greatly appreciate your POSITIVE feedback. Please do NOT leave negative feedback without asking for help. Our aim is to provide Top Level Customer Service, so we will try our best to solve any problem you have ever met.
Please contact us via eBay message. And your message will be replied within 2 business days. For any queries, please feel free to contact us, we will get back to you as quickly as possible. Your satisfaction is our ultimate target!
