Shipping and returns With Worldclima you receive your purchases directly at home and anywhere else you want. At the time of payment, the data necessary for invoicing and delivery of the goods are requested. Please pay close attention when filling out the form with your data, correctly specifying the delivery address and telephone number. In case of difficulty in identifying the address or in the absence of the person at the time of delivery, the courier will contact the person by telephone for directions and arrangements for delivery. Important things to remember: specify the precise address and the name of the recipient specify the mobile phone number for any eventuality pay attention to the possibility of a delivery notice issued by the courier

Pursuant to art. 5 of the Decree, the Customer (if he qualifies as a "consumer" pursuant to art. 1 letter. b of the Decree) has the right to withdraw from the contract and return the ordered volumes as long as they are in the same state in which he received them. This refund can be made without any penalty and without specifying the reason. The above communication can be anticipated by telephone on +39/ 331 471 43 86. All returns must be authorized by Worldclima. Once this authorization has been received, the Customer will be able to return the product to the address we will indicate. The return of the goods must take place within 10 (ten) days of receipt of the communication containing the return authorization. Once the products have been received and their integrity has been verified, if the volumes are not damaged and, in the case of sealed material, the same have not been opened, Worldclima will provide, in the shortest possible time and in any case in accordance with the terms and conditions set forth in the purpose of the art. The right of withdrawal cannot be exercised by the Customer if the products purchased consist of sealed material, which has been opened by the Customer himself or if the products are damaged.