PLEASE NOTE THAT ALL DIMENSIONS ARE APPROXIMATE. I PAINT ALL MY FIGURES AND MODELS HERE IN LONDON WITH THE PHILOSOPHY BRITISH IS BEST - WELL USUALLY IT IS! I DESIGN AND MAKE MY OWN DECALS VERY OFTEN FROM SCRATCH USING THE BEST DIGITAL SOFTWARE AND PRINTING RESOURCES AND OFTEN DIGITALLY RESTORE ORIGINAL IMAGES TO ENSURE THAT I BRING THE VERY BEST TO THE MARKET IN TERMS OF QUALITY AND VARIETY. I DO MUCH RESEARCH REGARDING VINTAGE SIGNS AND POSTERS AND DO MY BEST TO GET THIS ABSOLUTELY SPOT ON AS ACCURACY IS KEY AND IT DOES MATTER EVEN IN MINIATURE. IF YOU FEEL SOMETHING IS INACCURATE PLEASE LET ME KNOW AS I'M ALWAYS LOOKING TO IMPROVE AUTHENTICITY WHERE POSSIBLE BUT IT'S A NEVER ENDING JOURNEY ALBEIT AN INCREDIBLY INTERESTING AND ENJOYABLE ONE.

DISCLAIMER CHOKING HAZARD - PLEASE NOTE THAT THE ITEMS I SELL ARE COLLECTOR'S PIECES THAT HAVE BEEN DESIGNED TO BE USED ON A LAYOUT OR DIORAMA. THIS ITEM IS NOT A TOY.

PLEASE READ THE LISTING CAREFULLY AND STUDY THE PHOTOS CLOSELY BEFORE YOU BUY - WE SELL ITEMS IN DIFFERENT SCALES AND WE ALSO SELL ITEMS THAT ARE SIMILAR BUT NOT ENTIRELY IDENTICAL. EASIEST WAY FOR EVERYONE. 

THANK YOU TO OUR CUSTOMERS!

AS CUSTOMERS YOU ARE OUR FUTURE AND WE THANK YOU FOR YOUR VALUED CUSTOM. PLEASE UNDERSTAND THAT WE PREFER YOU TO LEAVE POSITIVE FEEDBACK FIRST AND WE WILL NATURALLY LEAVE APPROPRIATE FEEDBACK SUBSEQUENTLY AND ACCORDINGLY. IF YOU HAVE AN ISSUE PLEASE MESSAGE US.

UK MAINLAND ORDERS

YOUR ORDER WILL BE SENT STANDARD 1ST CLASS POST UNLESS STATED OTHERWISE. 

OVERSEAS ORDERS

WE WELCOME OVERSEAS ORDERS WHICH WILL ALWAYS BE SENT TO THE UK EBAY OVERSEAS FORWARDING WAREHOUSE AS PART OF THE GLOBAL SHIPPING PROGRAMME AND FROM THEN ON DESPATCHED BY THEIR OWN LOGISTICS SERVICE. 

COMBINED P&P

YES WE OFFER IT! ADD YOUR ITEMS TOGETHER AS ONE TRANSACTION AND “REQUEST TOTAL” .SOMETIMES EBAY DOES NOT ALLOW THIS TO BE DONE - IF THIS HAPPENS CHECKOUT OUT ANYWAY AND PAY THE P&P FOR ALL ITEMS AND WE WILL REFUND YOU MANUALLY AFTERWARDS IF NEED BE. PLEASE DO NOT PAY FOR THE ITEMS INDIVIDUALLY AS THIS INCURS AN ADDITIONAL CHARGE TO US PER ITEM - ADD THEM TOGETHER IN THE BASKET AND PAY FOR ONE IN ONE GO PLEASE!

N.B. THE ONLY TIME POSTAGE & PACKAGING DISCOUNTS CANNOT BE OFFERED IS WHEN P&P IS PROVIDED FREE OF CHARGE I.E. THE PP IS INCLUDED WITHIN THE SELLING PRICE OF THE ITEM. 

SHIPPING YOUR ORDER

ROYAL MAIL 1ST CLASS IS HOW WE SENT ALL ITEMS - SIGNED FOR IS USED WHEN THE ORDER EXCEEDS £20. ALL ITEMS ARE PACKED & SEALED UP SECURELY IN CLEAN PACKAGING WHICH IS USALLY NEW. WE SOMETIMES RECYCLE PACKAGING SUCH AS BOXES IF IT IS POSSIBLE TO DO SO WITHOUT COMPROMISING CLEANLINESS AND SECURITY. WE DESPATCH IN CARDED ENVELOPES, JIFFY BAGS OR BOXES DEPENDING ON THE TYPE SIZE AND WEGHT OF THE ITEM. 

DURING BUSY PERIODS SUCH AS CHRISTMAS & HOLIDAY PERIODS WE ASK WHERE POSSIBLE THAT YOU ALLOW FOR EXTRA TIME IN RECEIVING YOUR ORDER. WITH STAFF SHORTAGES & UNION STRIKES THE ROYAL MAIL CAN TAKE AS LONG AS 10 WORKING DAYS FOR GUARANTEED 1ST CLASS DELIVERIES WITHIN THE UK AND I'VE KNOWN PACKAGES TO TAKE EVEN LONGER. WHILST WE WILL ALWAYS AIM TO DESPATCH YOUR ORDER WITHIN A 2-3 DAY WORKING DAY WINDOW, THERE CAN BE INEVITABLE DELAYS THAT ARE BEYOND OUR CONTROL AND FOR WHICH WE CANNOT BE HELD RESPONSIBLE. WE WANT YOU TO HAVE YOUR ITEM ASAP HOWEVER PLEASE BEAR IN MIND THAT THINGS CAN SOMETIMES TAKE A LITTLE LONGER AND WE THANK YOU FOR YOUR PATIENCE IN ANTICIPATION. 

STANDARD LEAD TIMES

DESPATCH WITHIN 2-3 WORKING DAYS IS OUR GOAL AND WE USUALLY CARRY MOST ITEMS IN STOCK, BUT WE DO RESERVE THE RIGHT TO CANCEL AN ORDER IN RARE CASES WHEREBY WE CANNOT FULFIL DUE TO CIRCUMSTANCES BEYOND OUR CONTROL AND IN SUCH CASES WE WILL ALWAYS PROVIDE A FULL REFUND OR AN ALTERNATIVE SOLUTION IF WE CAN. 

BESPOKE LEAD TIMES

WE OFFER A BESPOKE “SPECIAL ORDER” SYSTEM AND CAN MAKE THINGS THAT WE DO NOT OFFER “OFF THE PEG”. THE BESPOKE PROCESS INEVITABLY TAKES MORE TIME AND ALWAYS INCURS ADDITIONAL COST. FOR ALL BESPOKE ORDERS YOU WILL BE ADVISED ON THE GENERAL ORDER PROCESS INCLUDING THE ANTICIPATED LEAD TIME AND THE FRAMEWORK FOR COSTINGS AT THE ENQUIRY STAGE (PLEASE SEND A DIRECT MESSAGE VIA EBAY QUESTIONS). WE CAN USUALLY MEET YOUR REQUIREMENTS SO WHY NOT ASK THE QUESTION. 

ABOUT US 

ST AUBYN IS A FORWARD THINKING, ETHICAL AND ALL-ENCOMPASSING BRAND WITH SOUND ETHICS AND WHOLESOME PRINCIPLES AND IT IS ALWAYS OUR AIM TO BRING THE VERY BEST PRODUCT TO THE MARKETPLACE FOR OUR CUSTOMERS.

LET'S TALK IT OVER!

WE ALWAYS WELCOME A FRIENDLY CONVERSATION VIA THE EBAY MESSAGE SYSTEM AT THE VERY EARLIEST STAGE IF AN ISSUE PRESENTS ITSELF OR IF YOU FEEL AN ITEM IS LOST OR HAS FAILED TO ARRIVE WITHIN THE EXPECTED PERIOD. WE WILL ALWAYS WORK WITH YOU IN AN ATTEMPT TO COME TO A FAIR RESOLUTION AND WE POLITELY REQUEST THAT EVERYONE COMMUNICATES IN A REASONABLE AND POSITIVE WAY TO ENSURE THE OPTIMUM EXPERIENCE FOR ALL. 

WHILST THE OVERWHELMING MAJORITY OF CUSTOMERS ARE EXTREMELY FRIENDLY AND COURTEOUS AND OFTEN EXCEED OUR EXPECTATIONS, SADLY THE REVERSE CAN ALSO BE TRUE AND THIS CAN MAKE SITUATIONS UNNECESSARILY UNPLEASANT AND DIFFICULT. AS SUCH, RUDE OR ABUSIVE BEHAVIOUR WILL NOT BE TOLERATED AT ANY LEVEL AND WE RESERVE THE RIGHT TO REPORT SUCH BEHAVIOUR TO EBAY AS A VIOLATION. 

WE WILL NOT TOLERATE MISUSE OR MANIPULATION OF THE FEEDBACK SYSTEM AND WILL REPORT THIS TO EBAY AS A VIOLATION IF WE FEEL INDIVIDUALS HAVE ACTED WITH MAL INTENT. THIS IS NOT OUR PREFERRED CHOICE BUT WE WILL NOT HESITATE TO TAKE ACTION IF REQUIRED. 

THANK YOU

THANKS AGAIN FOR STOPPING BY AT ST AUBYN AND WE WOULD LIKE TO TAKE THIS OPPORTUNITY TO WISH YOU ALL THE BEST WITH YOUR MODELLING :)