*Please note: not
accepting brand new eBay buyers, because of too much fraud*
INVOICE:
On all of our items, insurance is mandatory and is included in the Handling
Cost.
We tried to make this easier on our customers, as Ebay does not prompt for an
insurance amount and actual weight.
We will break it down for you upon end of sale in the invoice.
Please read bidding instructions before bidding
PAYMENT:
Winning Bid plus a Shipping fee determines the total Purchase Price
Your Visa or MasterCard, Discover or American Express card through PayPal
Payment to be received in 7 Days
SHIPPING, HANDLING, INSURANCE POLICY:
Buyer to pay for all packing, shipping, and insurance charges unless otherwise
specified at the time of purchase. We are happy to give estimates for shipping
and will try to provide you with the most cost effective means of safely
transporting your purchases. Please note that we ship a lot of breakable items.
In order to ship these items safely, extra care and materials must be used in
packing, which might result in a higher than normal shipping fee. We ship
either Fex Ex, UPS insured or USPS priority mail, fully insured with delivery confirmation.
Signatures are required for purchases over $500 unless waived in writing by the
client.
International
Buyer pays Shipping (Handling & Insurance included)
Import duties, taxes and charges are not included in the item price or shipping
charges.
These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these
additional costs will be prior to bidding.
We do not mark merchandise values below value or mark items as ‘gifts’ - US and
International government regulations prohibit such behavior.
In the unfortunate and rare event that your item arrives damaged, please
contact us immediately. We can help you in getting your claim started. Save all
original packing material until your shipper can investigate the damage. We DO
NOT issue refunds for damaged items, however, we fully insure all of our
shipped pieces and will be happy to assist you in filing a claim and expediting
the settlement of your claim.
Please note that any reversal of charges or dispute of purchase, will delay
claim settlements and might cause the insurance to be voided. Please follow any
and all instructions for filing a claim through the original shippers. This
cooperation will help us to assist you in receiving compensation more quickly.
DAMAGE POLICY:
Because we professionally package each item in-house, damage is incredibly
rare. However, we understand the disappointment that can occur in this unlikely
event and will work hard to help you through the situation.
Damage for items shipped with USPS, UPS, FedEx or DHL must be reported to us
within 24 hours of signature confirmed delivery. We will require the buyer to
send us photographs of the packaging and the damage to the item. The buyer will
be required to have the item safely packaged again and mailed back to our shop
with a pre-paid label. Once we safely receive the item, a refund will be made
for the original purchase price plus any shipping via the original payment
method.
The buyer or representative of the buyer is responsible for being available at
time of delivery to inspect the packaging and item for damage - under no
circumstances should the item be refused, as doing so will void the insurance
coverage. In the event of damage, call us immediately, note all damage on the
bill of lading while the driver is still present, take detailed pictures of the
damaged packaging and item, send those images to us and we will assist you in
filing the claim and working through the process. Concealed damage must be
reported within 24 hours of delivery. In most cases, a representative of the
freight firm will need to inspect the item and packaging so it is the buyer’s
responsibility to retain all packing materials until the claim process is
complete. The carrier reserves a "right to repair" a damaged item to
industry standard. We do work hard to move claims along as quickly as possible,
but please note that claims and/or repairs will be settled with the insurance
company and carrier prior to any payout to the buyer.
For shipments with a carrier the buyer selects or arranges, the terms of that
carrier's insurance coverage will apply to the shipment and the buyer will be
responsible for working through the claim process with the carrier. We are
happy to provide paperwork or any other required documentation to assist in the
claim process.
RETURN POLICY:
Return shipping paid by the buyer on all returns.
Items must be received in the same condition it was sent along with the seller
(i.d. tags intact, not polished, altered, etc...)
Mechanical or Electrical items are sold "as is" all sales final, no
returns accepted.
In the unfortunate event that a package is lost or damaged in transit, the
buyer will be required
to notify the shipping carrier and file an insurance claim. Damaged items (and
packaging material)
must be retained for inspection by the carrier and a prompt return back to me
I Sell mostly Antique and Vintage Items and it is impossible to describe all
imperfections, scratches, scuffs, etc...
Items with age typically display patina along with signs of use.
Be sure to view all the photos, they are part of the description, we take the
time to process and display in a clear large format before you bid
NOTE TO OUR CUSTOMERS:
We would like to take this opportunity to thank you for shopping with us! Your
satisfaction is our top priority. If for any reason you are not satisfied with
your purchase, please contact us BEFORE leaving feedback and we will do our
best to address any concerns.
If you are satisfied with your purchase, please leave us a POSITIVE FEEDBACK
and a 5-STAR detailed seller rating. We greatly appreciate you taking the time
to do this. Your feedback rating is very important and allows us to grow as a
business and continue to offer our customers great deals.
We very much appreciate your business and hope you will shop with us again
soon!