Worldwide TRADE PROCEDURE :
1. Invoice. An Invoice will send to you after the auction end. The Invoice will include your successful bid price & postage. If you win more then 1, we will combine postage for you.
2. Payment. After you received the item, we guarantee you can return the item to us within 14 days if you don’t feel satisfy. If you have any question about the item, you can send email to us. We want to serve you once again whether it is for your existing goods on hand or sell you more other items
3. Delivery. We will notify you the RA No or Parcel No, Date of Delivery, Name & Address of delivery after we sent out the item. We will mail according to your Paypal information. It is your responsibility to give us accurate shipping information
4. Feedbacks. A star will give to you in Ebay if we receive payment in 7 days or longer if by mutual understanding & agreement. We know that some customers love the product very much that they bid it first & arrange the payment later. We accept & understand this behavior; however, you have to notify us before. We hope you can recognize our products & services after you received the item by given us a positive feedback. If you feel that there is any problem, please feel free to contact us, we will try to serve you & solve the problem for you. We don’t mind if you give us any negative feedback, as it is your right to reflect anything you don’t like, however, please tell us what is happening before
5. After sales service. After you received the item, we guarantee you can return the item to us within 14 days if you don’t feel satisfy. If you have any question about the item, you can send email to us. We want to serve you once again whether it is for your existing goods on hand or sell you more other items .

PAYMENT :
We accept paypal and payoneer.

GENERAL ENQUIRES & SALES SERVICE :
1. Email response. If you have any question, please feel free to contact us.
We will try to answer your question immediately if we are online or within 24hours.
We are working from Mon to Sat of China time.
We will response your question to the email address that sending us enquires or by Ebay Mechanism. If you want us to reply to a different Email Address, please tell us before. If you have several E-Mail addresses, please use the same one to contact us when talking the same enquires. For customers’ privacy, we won’t answer or come in agreement with it enquires to different Email A/Cs expect after clarification of customers’ identity.
2.shipping guarantee. All the Miniatures sold by us carry a Shopping Warranty. If the item is defective by us, contact us within 14 days and we will replace defective items to you. You may return any unopened merchandise to us in its original condition, including original packaging within 7 days of receipt. You will be fully refunded except the shipping and handling charges. Please email us prior to returning your item. But please notice that we will NOT assume responsibility to the damaged or lost items caused by the postal service, your own mistakes, or natural depreciation. Any damaged or lost items caused by the postal service will claim direct to the Postal Insurance issuer
3. Refund policy. Your satisfaction is 100% guaranteed. If you received the item & feel dissatisfy, you can return the item to us within 14 days & have a full refund except the postage or request a replacement. However, please tell us what is happening before .