Technical Parameter:

About Us: 

We have professional management and advanced production facilities. We are engaged in the research, design, development, production, marketing and service of stage lighting products.

Our company tenet is "Customer first, quality first, credibility first".

Service:

Any question please feel free to contact with us by email and we will reply to you at first time.

We will try our best to help you with this purchase and solve all the problems.

Payment Item:

1.     The payment we accept on Ebay is by PayPal. If you want to pay by other ways, you should contact with us before purchase.

2.     Please make sure address in PayPal is right. We will send the products to you only as your PayPal address.

Shipping: 

1.     Please check all the items before purchasing.

2.  The products will be shipped within 2-5 working days, because we need time to test all the products. We must assure everything is ok before ship out.

3.  We will deliver all the items by DHL, UPS, TNT, China Post or EMS. That is depended on the policy of your country.

4.  Please send the available phone number and right address for the sake of fast and safe delivery.

Guarantee:

We guarantee that all the products have been shipped after testing, if there are any damage caused in transit , we can’t control the entire process , if so , we are happy to communicate with the buyer friendly to get a solution solve that problem. All items the warranty is ONE YEAR.

Return Policy:

1.     All our products are new and are shipped to you in the same pristine condition. There should not be any problems if handled correctly or installed properly.

2.     If equipment doesn’t working when you receive, we will gladly to exchange a new unit (same brand/model). Please contact with us for exchange within 7 days of the time you receive the item. The item must be in the original packaging with all the accessories included. We reserve the right to have the unit exchanged. This is considered physical damage and is not covered by a manufacturer warranty, We guarantee the item has one year manufacturer warranty.

3.     Buyer is responsible for all return shipping charges.

4.     ALL SPECIAL ORDERS AND DISCOUNT ORDERS are must in charge 15% of the EBAY prices fee and the shipping cost.

Feedback:

1.     We appreciate if you could give us the Positive Feedback after the transaction is completed.

2.     We will automatically leave positive feedback to every buyer who completed payment.

3.     Please contact with us before Posting any Dispute or Leaving Any Negative Feedback, as a professional seller on Ebay, we surely will do our best to solve all the problems you meet effectively and properly.

Note:

We will mark the item as “SAMPLES” or “GIFT” and declare low value to your customs to reduce imported tax.

Please note below:

1.     Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.

2.     Please check with your country customs office to determine what these additional costs will be prior to bidding/buying.

3.     However, we will try our best to minimize the extra charge for our customers. In order to avoid any unhappiness, you are suggested to know your local customs and government regulation before purchase.