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SHIPPING RETURNS PAYMENT

Order Shipment:

If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@winchworld.net

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to info@winchworld.net and we will process an insurance claim on your behalf.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to info@winchworld.net and we will process an insurance claim on your behalf.

Cancellations & Refunds:

All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

We use PayPal express and will accept most credit cards. 

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

ABOUT OUR COMPANY

WELCOME TO WINCHWORLD - AUSTRALIA'S LARGEST RANGE OF WINCHES


Over the years we have found numerous winches on the market, with so many to chose from it can get difficult and overwhelming to find the right Winch to suit your needs. 

Wouldn't there be an easier way to pick a winch, where you could pick from one trusted place that slices through the noise and vets all winches on the market, a place that provides expert advice and lets you shop from the comfort of your home, Welcome to Winchworld , Australia's largest range of winches. 

We do the research for you so you can spend more time doing the things you love. Don't be fooled by unknown brands and cheap rip offs, shop with confidence at Winch world, With the best deals and manufacturers warranty, give us a call or shop online, we always here to help.



ABOUT US


Winchworld is an Australian family owned online retailer with a passion for Winches, providing competitive prices on recovery winches and hoists.  We aim to provide a memorable experience when you shop on our online store by offering quality products with top rated customer service. Why Buy from Winchworld?We are 100% online so we can offer the most competitive prices and outstanding customer service 

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We are based in Melbourne Australia, with offices nationwide. We distribute Australia wide via Australia post and Fast couriers.We have been operating for over two years and have managed to build up a reputable establishment online. We have a great team and aim to grow our business more and more, offering our customers the best Winches available.If you have any questions about our products or would like to check the availability of an item, please use the "Contact Us" page to get in touch.