We will test each guitar before shipping to make sure it is in good condition before shipping. If you want to debug, or have other questions, please contact customer service. But shipping from China takes time, when you get the guitar you need to readjust the strings, if you have questions or are unsatisfied with our guitar, please tell us immediately after receiving the guitar. We will actively deal with it for you.

About the guitar physical picture

The photo is taken by us, so there may be color difference, we hope you can understand, you can ask our customer service staff for other physical photos to compare the color and other aspects. If any question, please contact our customer service staff, we will try our best to answer for you.
  

Price

Our price does not include duty. But don't worry, we can provide an invoice with a very low value and you may have to pay little or no customs duties. Regarding tariffs, please consult your local customs office before purchasing our products.

Return Policy

If the item you receive does not match the description, we will refund you in full, please return it within 3 days after receiving it, and keep it in good condition! After we receive the item, I will give you a full refund or exchange, but if it is not the quality of our guitar, we will not pay the shipping cost of the return. Please read the return policy before ordering!

Transportation

Usually the package will be sent through USPS and China Post, because it will cost you less, we will provide you with a tracking number so that you can easily monitor the progress of the shipment on its website. We will use bubble wrap, please do not worry about the safety of the guitar.

Feedback

Every feedback is part of our good deal. When you are satisfied with your purchase, we sincerely hope that you will give us a positive feedback. 

If you are not satisfied with your purchase, please contact customer service first, we will handle it for you, do not leave a bad review for us, we really appreciate it. Our customer service will reply you within 24 hours, you have any questions can contact them, thank every customer for coming, hope you have a pleasant shopping experience.