Check with us for delivery to these postcodes: ZE HS KW IV AB PH DD PA KY EH G FK KA NR TR PL TQ EX SA SY NR BT and Highlands & Islands. The cost to these postcodes will be more due to further distances involved, so please email or telephone for more information about arranging delivery to these postcodes before bidding.

DELIVERY SERVICE
The delivery date shown by Ebay is an estimated delivery date & we aim to deliver within these dates if not before.
We do however reserve the right to reschedule the delivery service as per the delivery companies timetable into the postcode area. This may involve slightly longer delivery periods to certain postcodes. Our delivery service cannot guarantee a specific time for delivery -only an estimate.
If this is not suitable we offer a TIMED delivery service at an extra cost where the customer can specify a particular day for delivery. Please email postcode details for costs and information.
We aim to ship all orders within 24 hours of receiving them Monday to Friday (Ex Weekends & Bank Holidays). The delivery service offered is Monday to Friday between 8am & 6pm excluding bank holidays.
Please note that generally deliveries are made to 'front door' only as are most express services

In addition to the dispatch confirmation message you will also receive an automated text/email from the respective courier on the day of dispatch with a tracking number for your reference. It is important that you have provided us with a MOBILE phone number as previously requested. Please ensure somebody is available to receive delivery to avoid possible re-delivery charges.

ACCESS RESTRICTIONS
As some of our items are quite large , please check that all goods you have ordered will fit into your house. It is essential that you check the measurements of all access areas e.g. doorways, hallways, stairs, stairwells, to ensure restricted access will not effect delivery. When you place your order please inform us of any access restrictions or circumstances which may prevent delivery being completed.

In order to give the best possible shopping experience to our customers we offer a no Quibble 30 day money back guarantee so if you are not 100% satisfied with your purchase and you wish to return the items for any reason , we will be happy to accept a return for the full value of the goods minus a collection fee.

• You can return your purchase up to 30 days from the delivery date by contacting our customer services number on the contact us page or by ebay messaging system to arrange a suitable pick up day.
• The item or items must be in the condition in which you received them and in the original packaging.
• Buyer is responsible for return delivery costs.
• The refund will be done back on the card used or if by paypal to the paypal account used.
• In the unlikely event that your order arrives damaged or incomplete please let us know as soon as possible after receiving the items. We will make arrangements to uplift or exchange for you at no cost to yourself.