We do offer a refund policy. In order to return an item for refund: 1) Email us within 14 days of receipt of the item for a return authorization number and instructions. 2) All returns must be in the same condition as when sold and may not have been installed in your vehicle. 3) ) Shipping is not refundable or reimbursable. 4) After 30 days of receipt of the item, the sale is considered final.