TITTI PERFUMES
Artistic & Traditional Fragrances, Make Up and much more
Official dealers of all brands in the catalogue
COMMENTS & FEEDBACK
After the item is delivered, please leave a Positive feedback comment along with 5 stars
(It allows us to evaluate your satisfaction and allows us to constantly improve the quality and efficiency of our services)
Please note, many users think that leaving a rating of 4 stars is praise for the seller, however this is not the case at all, several ratings lower than 5 stars significantly damage our business.
If the transaction took place regularly, please give a 5 STAR rating.
In the event that the items received present any problems or you are simply not satisfied with your purchase, please contact us before leaving any feedback, we will try to resolve any type of disappointment quickly and professionally.
We apply the right of withdrawal according to Italian law and provide all the necessary assistance before and after the purchase.
CUSTOMER CARE
Our priority is customer satisfaction, which is why we take every single transaction into consideration and are always attentive to all requests and problems.
If you want to ask information about the products, services offered or if you have a problem with one of our products, our contact details are as follows:
An operator will always be at your complete disposal.
PAYMENTS
We offer the following payment methods:
PAYPAL:
Immediate order fulfillment
Paypal protection
Zero costs for the buyer
Order processing only upon accreditation
IBAN code: IT21E0306969120100000004488
BIC/SWIFT blopit22
INTESA SANPAOLO SPA
Immediate order fulfillment.
COLLECT BY HAND AT OUR SALE POINTS:
Immediate order processing, upon communication.
BILLING:
In the case of a private purchase, Profumeria TITTI SRL uses the issue of a receipt. If you have different needs, please contact customer service.
Upon request, we issue invoices to companies and individuals, subject to communication to our customer service exclusively at the time of purchase.
Once the tax receipt has been issued, this operation will no longer be possible.
SHIPPING
COMBINED SHIPPING:
AVAILABILITY':
Most of our items are displayed with one piece quantity.
For multiple purchases of the same product, contact us to check availability.
INSURANCE:
We adopt an internal shipping insurance policy.
Express courier:
After receiving payment, the order will be processed within 24 working hours. The courier will deliver the next day or within 48 hours. (excluding Saturday and Sunday)
The courier will make 2 (two) delivery attempts; if the goods are not collected, they will be stored and the related costs will be borne by the Buyer.
We reserve the right to choose the shipper most suited to the type of delivery and destination area.
For Sicily, Sardinia, disadvantaged areas and smaller islands, delivery times may extend by 24h/48h.
Delivery of the products will take place to the address provided by the buyer's eBay account and not by Paypal.
It is recommended to provide precise and complete information (recipient, full address, telephone number).
Furthermore, if you are not always present for collection at the address provided, it is possible to provide an alternative address (office, family, concierge) which will replace the main one, delivery of what has been ordered is intended to be at street level.
At the time of delivery, the customer is required to check that the packaging is intact, neither damaged, nor wet, or otherwise altered.
Any damage to the product or packaging or the mismatch of the indications must be immediately reported to the courier.
Once the courier document has been signed, the customer will not be able to make any objections regarding the external characteristics of what was delivered.
If the courier is unable to deliver to the recipient's address, the goods will be placed in storage; the customer is required to communicate within 24 hours, via our contacts, the request to release the stock or schedule a collection at the nearest location. neighbor of the forwarder.
Pursuant to art. 4 Legislative Decree 185/1999, regarding distance selling, the buyer has the right to withdraw from the purchase contract for any reason.
The goods must be returned new and carefully sealed (the costs will be borne by the customer) within 14 working days from the date of communication of withdrawal.
EN > For international shipments outside the European Union, customs taxes may be charged which cannot be calculated at the time of purchase. We do not assume responsibility for delays due to customs impediments or delays of various kinds that cannot be implicated in our shop.
ENG > For shipments outside of the EU charges due to taxation may be applied. We do not take any responsibilities for late deliveries due to customs hold and any other issues not led by the shop.
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