* Customer support
Usually, we respond to the customers in 24 hours 


* SHIPPING & DELIVERY
We use the K-Packet (light EMS of Korea Post) for USA, Canada, UK, Germany, Italy & Rincos shipping service for some European regions, Japan & Australia. Also, we provide the tracking numbers for all orders.


* Basic: K-Packet with a tracking number 
Registered International Air Mail is delivered by using Korean Postal system along with a tracking number. 

- US, Canada, Europe, Asia country, Australia (20 - 30 Business Days) 


* Optional: Optional International Express Mail (EMS) with a tracking number 
- EMS: 7- 10 Business Days for most of countries.


* IMPORT TAX DUTIES 
Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with the custom office in your country to determine what these additional costs will be prior to bidding or buying. International Shipments also require the same billing and shipping address. 


* RETURN POLICY
We accept Return for Buyer's any reasons including the damaged or wrong item you receive. If you receive the wrong or damaged item, please send us the picture of what you receive to prove it. But item must be THE ORIGINAL CONDITION. (If you already opened or used item, Return will be Not accepted) Shipping is NOT refundable. We will refund you once we receive the item back from you.