Terms & Conditions

• Less than 10 eBay feedback - contact me prior to purchase. If you buy the item, you are expected to have read the title & description, viewed the photos & paid for the item.
• Unsolicited Offers - on Buy It Now only item listings will be ignored and may be reported.
• Dispatch Time - majority of items sent out same or next day.
• Shipping Method – normally ship using the shipping method described in the listing unless a better shipping offer is available. For domestic orders, may sometimes use Royal Mail 2^nd Class instead of Hermes & vice versa, although this is not the norm. International – use Ebay’s Global Shipping Programme (GSP) for everything, where I ship to Ebay’s GSP Centre in Lichfield WS13 8SU, & ebay’s delivery network forwards it to the buyer in the destination country. I may or may not upload tracking for the UK leg of the journey (as it sometimes confuses) but ebay will email you directly with delivery updates once it enters the Ebay GSP network. On some items I offer Royal Mail International as a shipping option in addition.
• Delivery Instructions –please provide a shipping address where someone is in during working hours if possible, & contact me with any safe place instructions if Hermes is specified. Hermes make 3 delivery attempts before the item is returned to sender, but should leave a card each time, allowing you to reschedule or specify a different address. If the item is returned to the sender, then I cannot refund the shipping.
• Item Did Not Arrive – Contact me if the item has not been received within a reasonable time frame & tracking information is missing for trackable deliveries, the item may have been lost in transit. If the tracking information states that the item has been delivered but it has not, it is critical to look around the property (including inside wheelie bins) & to talk to neighbours asap (in case it was misdelivered) & contact me asap so I can chase up the courier to raise an internal investigation, providing all relevant information.
• Returns – All used items come from my own personal collection, are described as accurately as possible & have been tested working if possible. New items have been purchased by myself from retailer or manufacturer. No returns unless not as described upon receipt (i.e. inaccurate description or damaged in transit). Contact me in the event of a problem, elaborating on the nature of the issue & be willing to work with me to adequately diagnose the problem (if a fault) prior to raising an eBay return request. Evidence of the problem is required (photos or video).