TITTI PERFUMES
Artistic & Traditional Fragrances, Make Up and much more
Official dealers of all brands in the catalogue
COMMENTS & FEEDBACK
After the item has been delivered, leave a positive feedback comment together with 5 stars
(Allows you to evaluate your satisfaction and allow us to constantly improve the quality and efficiency of our services)
Note Well, many users think that leaving a 4-star rating is praise for the seller, but that's not the case at all, several ratings below 5 stars consistently damage our business.
If the transaction took place regularly, please issue a 5-STAR rating.
In the event that the items received present any problems or you are simply not satisfied with your purchase, please contact us before leaving any feedback, we will try to resolve any kind of disappointment quickly and professionally.
We apply the right of withdrawal according to Italian law and provide all the necessary assistance before and after the purchase.
CUSTOMER CARE
Our priority is customer satisfaction, which is why we take every single transaction into consideration and are always attentive to all requests and problems.
If you want to ask for information about the products or services offered or if you have a problem with one of our products, our contacts are as follows:
An operator will always be at complete disposal.
PAYMENTS
We offer the following payment methods:
PAYPAL:
Immediate fulfillment of the order
Paypal protection
Zero expenses for the buyer
Order fulfillment only when credited
IBAN code: IT21E0306969120100000004488
BIC/SWIFT blopit22
INTESA SANPAOLO SPA
Immediate fulfillment of the order.
HAND COLLECTION AT OUR STORES:
Immediate fulfillment of the order, upon notice.
BILLING:
In case of purchase to a private person, Profumeria TITTI SRL makes use of the issuance of the receipt, if you have different needs, please contact customer service.
We issue, upon request, invoices to companies and individuals, upon notification to our customer service only at the time of purchase.
Once the receipt has been issued, this operation will no longer be possible.
SHIPMENTS
COMBINED SHIPPING:
AVAILABILITY':
Most of our items are displayed in one piece quantities.
For multiple purchases of the same product, contact us to check availability.
INSURANCE:
We operate an internal shipment insurance policy.
Express courier:
After receiving the payment, the order will be processed within 24 working hours. The courier will deliver the next day or within 48 hours. (except Saturday and Sunday)
The courier will make 2 (two) delivery attempts; if the goods are not collected, they will go into storage and the relative costs will be borne by the Purchaser.
We reserve the right to choose the most suitable forwarder for the type of delivery and the destination area.
For Sicily, Sardinia, disadvantaged areas and smaller islands, delivery times can be extended by 24h/48h.
The delivery of the products will take place at the address provided by the buyer's eBay account and not by Paypal.
It is recommended to provide precise and complete information (recipient, complete address, telephone number).
Furthermore, if you are not always present for the collection at the address provided, it is possible to provide an alternative address (office, family members, concierge) which will replace the main one, the delivery of the ordered items means at street level.
Upon delivery, the customer is required to check that the packaging is intact, neither damaged, nor wet, or otherwise altered.
Any damage to the product or packaging or the non-correspondence of the indications must be immediately reported to the courier.
Once the courier's document has been signed, the customer will not be able to make any objection regarding the external characteristics of what has been delivered.
If the shipper fails to deliver to the recipient's address, the goods will be placed in storage, the customer is required to communicate within 24 hours, through our contacts, the request to release the stock or schedule a collection at the nearest location. neighbor of the shipper.
Pursuant to art. 4 Legislative Decree 185/1999, regarding distance selling, the buyer has the right to withdraw from the purchase contract for any reason.
The goods must be returned new and sealed with care (the costs will be borne by the customer) within 14 working days from the date of communication of withdrawal.
EN > For international shipments outside the European Union, customs fees may be charged which cannot be calculated at the time of purchase. We assume no responsibility for delays due to customs impediments or delays of various kinds not attributable to our shop.
ENG > For shipments outside of the EU charges due to taxation may be applied. We do not take any responsibilities for late deliveries due to customs hold and any other issues not led by the shop.
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