30 days money back, buyer pays return postage, if your item was purchased in error, it may not be too late for a refund. To see if you are eligible please check below:
1.We must be notified within 30 days of you receiving the item that you intend to return it. 2.The item must then be returned within 7 days, please contact us for return procedure first.
1.Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Kindly noted that no import duties for local buyers.
2.Please check with your country’s customs office to determine what these additional costs will be prior to bidding or buying. For international buyers, we are not responsible for any import taxes!
3.You are responsible to cooperate with custom clearance if required by our carrier.
1. We offer a 1 months warranty on most of products (conditions apply) used for private household use from the date of shipment (1 months commercial use). If a defect arises and a valid claim is received by us, we may, at its option, repair the product or replace the product.
2. We will replace your item if it is found to be dead on Arrival (DOA) within 7 days from the date of dispatch. Any DOAs must be contact return to us within 7 days. For assistance with warranty and returns please email us first.
3. Prior to returning any item, our Customer Service Department must first issue you a Return Authorization (RMA) number. All other relevant information will be sent to you at this time. Our Store will not accept the return of any item/s without an RMA attached.
4. If an item needs to be returned for warranty after the 30-day period from the date of dispatch, postage for both ways will be at the buyer's expense.
5. We do not accept any item return by COD. The returned postage must be paid entirely by the bidder. You have to contact us before you return anything.
6. You are responsible to ensure the product is packaged securely to prevent any damage during the return of the item. Failure to do so may affect the ultimate resolution to be offered, which may include repairs, replacement items or store credit at our discretion
7. All accessories and bonus gift are not covered by warranty. E.g. Battery, earphone, cable, carry bag etc.
Naturally the warranty cover does not extend to damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes; to damage caused by operating the equipment in a manner outside that described in the instructions. The warranty is considered void if the item has been modified, altered or tampered with by a person (or persons) not authorized by our Store to provide service (not including standard periodic maintenance).
