We are thrilled to offer our assistance and deliver exceptional customer service! Our customer service operating hours are from GMT 00:00-10:00, excluding Sundays and holidays.
Should you have any inquiries, please don’t hesitate to contact us through the eBay messaging system, and we will promptly respond within 24 hours.
We appreciate your choice in our products and remain dedicated to providing outstanding customer service. We look forward to addressing any questions or concerns you may have.
In order to ensure customer satisfaction, we offer a comprehensive 30-day warranty for any
items that are defective, malfunctioning, incorrect, or have missing parts. We understand that
problems may arise, and we are here to assist you throughout the entire process.
If you come across an item that is defective, malfunctioning, incorrect, or has missing parts,
you have the option to exchange the item within the specified warranty period.
Please inform us of the issue and return the item within 30 days of receiving it. We highly
value your trust and aim to resolve any concerns promptly and efficiently.
If, for any unforeseen reasons, the exact item is no longer available, we will be more than happy
to provide you with a refund to ensure your satisfaction.
To help us better understand the problem you are facing, please provide clear pictures or a video
demonstrating the issue.
Your shopping experience is extremely important to us, and we are committed to resolving any
concerns or questions you may have.Please do not hesitate to contact us if you need further
assistance or have any additional inquiries. Thank you for choosing us as your preferred shopping
destination!
We will promptly send out the item within the specified handling time (5 days), excluding weekends and public holidays.
The estimated delivery time to the US is 8-16 business days, but for certain European and South American countries, it may take up to 6-8 weeks due to strict customs inspections. We offer shipping worldwide.
The shipping fee covers the expenses for packaging, storing, distributing, handling, and processing the order.
Please be aware that in some countries, certain items may be subject to customs duties or taxes. The buyer is responsible for covering any related charges.
Since our prices do not include customs duties or taxes, we cannot be held responsible for any incurred fees.
We offer a wide range of payment options, including the acceptance of international credit cards. Our main priority is to create a secure and reliable payment system, ensuring the confidentiality and integrity of your personal and financial details.
