MXstore

About MXstore

Australia's home of motocross gear, accessories and lifestyle products!

With humble beginnings, a few mates got together with the vision to tackle motocross gear online in Australia. The challenge was set to trump offshore competition, bringing back faith to Australian motocross customers online.

Our Gold Coast warehouse is the only one of it's kind in Australia and is bursting at the seams with the latest dirt bike gear, motocross gear, parts and accessories. We endeavour to get you your products as soon as possible to ensure your experience with us is nothing but awesome!

Our team live & breathe MX and our mission is to provide industry leading customer service well beyond your expectations!

Returns

If you receive any merchandise that you are unhappy with for any reason, simply return it to us within 60 days, in the condition that you received it and we will happily exchange or refund.

All items returned for refund or exchange must be returned in the original condition with tags attached (unless faulty). Any packaged goods must be returned with the packaging in its original condition or may not be accepted (unless faulty).

Please see the list below for things to avoid ensuring your return is accepted:

• When trying on boots please do not stand on your foot pegs as some sharp pegs can mark/damage boot soles and your return/exchange might not be accepted. If the boots do not fit or feel comfortable on the ground, they will feel no different on the bike.
• Ladies, if you are trying helmets on, please remove your makeup first. Your makeup will stain the cheek-pads and your return may not be accepted.
• Please use due diligence in checking hard parts for correct fitment before removing from the packaging. Items, like chains will not be accepted once they have been removed from their clear plastic packages. You should usually be able to compare the new item with old/broken item while it is still in the manufacturers packaging. We do understand that this is unavoidable in some circumstances.
• Please ensure all returned clothing items are free from marks, stains and rips as they may not be accepted for return if received damaged (unless faulty).

Delivery

We endeavour to get you your products as soon as possible to ensure your experience with us is nothing but awesome. We appreciate your business and will always give extra value as a gesture of this appreciation.

To let you in on a little secret, we report on the amount of items that get dispatched on the same day and reward our team for achieving the highest of results.

Considerations:

• Weekends don’t count. All lead times are in business days and exclude public holidays.
• If you order after 2pm, orders will be processed the following business day.
• Dispatch is based on items leaving our Gold Coast warehouse.
• Items that are in stock are subject to SAME DAY dispatch.
• We are human; sometimes items will be out of stock. If this is an issue, we will always ensure we fix this for you and make your day for the inconvenience.