All items are guaranteed to be exactly as described or the item can be returned for a complete refund. Return policy does not apply to buyers remorse, change of mind, or items purchased by mistake/no longer need. Items that are as described, but which you wish to return will be refunded less a 35% restocking fee and buyer will be responsible for the shipping cost both ways. All items that are to be returned for any reason MUST be in the same condition as when shipped out without any alterations, modifications, or adjustments of any kind and must be returned will all accessories, components, and paperwork that were included and in the original packaging if that was included. Buyer will need to call our office and request an RMA number and the customer must write the RMA number on the return shipping label.