PayPal

PayPal is the only accepted payment type for our listings.

Any special request cannot be accepted after 12 hours of payment, because most of the orders will be processed instantly and same day dispatched.

We ship to your eBay address. Please make sure your eBay address is correct before you pay.

Please pay as soon as possible after winning an auction, as that will allow us to post your item to you sooner!

We offer FREE shipping on all orders!

We ship to your eBay address. Please make sure your eBay address is correct before you pay.

Your order will be dispatched within 1 working day of receiving payment (Monday-Friday).

In the very unlikely event that your item is lost or damage during post, then we are responsible and will issue either a full refund or replacement.

Shipment times to USA:

Economy shipping (free): 11-27 days for delivery without tracking number.

ePacket shipping ($2.5): 7~15 days for delivery with tracking number.

Expedited shipping ($50): 3~5 days for delivery with tracking number.

Shipping Discounts:

1) free and automated upgrade to ePacket shipping when choosing free Economy shipping for orders amount over $10.

2) free and automated upgrade to expedited shipping when choosing free Economy shipping for orders amount over $200.

Shipment times to worldwide:

Economy shipping (free): 18~38 days for delivery without tracking number.

Standard shipping ($3.5): 15~35 days for delivery with tracking number.

Expedited shipping ($50): 3~7 days for delivery with tracking number. 

Shipping Discounts:

1) free and automated upgrade to Standard shipping when choosing free Economy shipping for orders amount over $25.

2) free and automated upgrade to expedited shipping when choosing free Economy shipping for orders amount over $200.

Note:

The delivery time was for Reference only.

The shipping might delay because of the Busy shipping, Holiday, Bad weather or force majeure etc.

Our price does not include taxes, VAT, or other hidden charges.

So as a buyer, it is your duty to pay the tax when you make an order from abroad.

(most of the time the customs won't charge taxes because it was a small package, but if you purchase a big package, please make sure your local customs policy before purchase.)

We're committed to selling quality products we hope you'll enjoy using, but we also know that, for one reason or another, there may be a time when you need to exchange or return something you've bought.

Unwanted Purchases/Your Right to Cancel

You must notify us of your intent to cancel within 7 days of the date the day after delivery to your address.

Please notify us by contact seller through your eBay item page to request a return for refund/exchange.

Returned items must be in their original and unused condition, complete with all parts, accessories, original packaging and the original invoice.

The Buyer is responsible for return shipping costs and insurance.

Any sealed product that has been opened are excluded from this policy.

Faulty products - within 30 days

In the event of a fault developing within 30 days of purchase, a full refund will be issued after receipt of the returned item and verification that it is a genuine fault with the item and not due to misuse.

Please notify us by contact seller through your eBay item page to notify us that your item has developed a fault.

Incorrect Orders/Substitutes

In the unlikely event of receiving an incorrect item, please accept our apologies. Please notify us by contact seller through your eBay item page.
We will then advise the return details so we can arrange the replacement product.

General Terms:

If the return is for faulty, damaged or incorrect goods, please enclose the return postage costs which will be refunded once the reported fault is confirmed upon testing/inspection of the item. 

For all returns, please include a reason for return or the nature of any fault(s), your order number, email address, phone number and your eBay username.

Please include the original invoice that came with your order, or another form of proof of purchase, i.e. a printout of eBay or PayPal transaction details. So that we can track and find your details within our system.

Please allow up to 7 working days to test and process all returns.

Refunds can only be made back to the same PayPal account that you paid from.

If the item is not found to have a manufacturing fault, or the fault is due to customer misuse, then no refund will be issued, and the buyer will be responsible for any fees for return shipping. 

Should you wish for a replacement item instead of a refund, please include a note in with the item stating this.

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Despite all the above terms and conditions, please remember if you have any queries, concerns or otherwise regarding your order and the returns procedure, please feel free to contact us as rest assured we are here to help you and will do our best to resolve any problems.

Order FAQs

How can I pay for my order? You can pay for your order using PayPal

Can I cancel my order? If you order has not yet marked as shipped you can cancel and receive a full refund, if your order has already been dispatched you will need to receive the package first and return it to us for a full refund.

Can I change my order? There isn't an option to make any changes to your order once it was placed (including address changes).

What happens if I receive a faulty item? Contact us via eBay messaging system and we will resolve it in a timely manner.

What happens if I receive a wrong item? Contact us via eBay messaging system and we will resolve it in a timely manner.

Delivery FAQs

Where do you deliver to? We deliver to Worldwide

How long will express delivery take? Guarantees delivery within 5-7 working days

How will I know my order is on its way? You will receive notification via email confirming the dispatch of your order.

What couriers do you use? We use Hong Kong Post / China Post / FEDEX / UPS / DHL / EMS, SF Express.

What do I do if my order hasn't been delivered within the expected time frame? Please check the status of the parcel using the tracking information supplies and contact us so we can resolve it in a timely manner.

If you have any other questions, please contact us using eBay messaging system, and we will be happy to help

If you have any general question or inquiries please contact us through eBay messaging system, and we will do our best to reply you within 24 hours.

Our opening times are:

Monday - Friday 9:00 AM - 18:00 PM