Baavet Pillow 75x50cm 100% Pure Wool Luxury Hypo Allergenic Anti Dust Mite
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Description
Baavet Wool Filled Pillow (75 x 50cm), the natural choice for a great nights sleep.
The Baavet wool filled pillow just got even better. Our pillows are filled with tiny wool balls that give outstanding head and neck support, and now they come in a zipped percale cotton cover that can be removed and washed on a hot cycle, and tumble dried. The zip also lets you get at the wool so that it can be fluffed up thoroughly whenever needed.
With two different fill weights, there's a Baavet wool filled pillow to suit everyone.
Medium - a good all rounder, the fill pillow is a standard height pillow and suits most people, whether you sleep on your side or your back.
Firm - a high fill pillow suitable for those who prefer their pillow a bit firmer and their head a bit higher.
If you're not sure which pillow will suit you don't worry, with the new zipped opening you can easily add or remove wool to suit your needs.
**the Baavet wool filled pillow will benefit greatly from a daily fluffing up. We recommend you fluff up the pillow by tapping all around the outside edge of the pillow using flat open palms, this will help to keep the wool balls separated and keep the pillow full of air. Occasionally empty the wool from your pillow into a bag or container before washing the outer cover only. Fluff the loose wool thoroughly before refilling the cover.**
The British Bed Federation recommends replacing your pillows every 18-24 months, this is due to the build up of allergens such as dust mite droppings, mould spores and bacteria in a standard synthetic or feather pillow. In our wool filled pillow the allergens are greatly reduced as wool is an inhospitable environment for allergen production. So sleep easy knowing your wool pillow is clean and fresh.
Product Code: BAARECPILLOW
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Within UK
We offer free standard shipping on all item ordered and shipped to a UK mainland address. Our aim is to dispatched all orders placed on the same day as long as they are made before 12:00 midday.
We reserve the right to cancel any orders which may be too remote or where the size is restrictive. If in doubt, please contact us before your purchase.
Larger items, such as furniture, will be sent on a pallet. It is the customer's responsibility to ensure they have the facility and space to accept a pallet delivery. One of our members of staff will be in touch prior to the delivery to arrange a suitable delivery date and/or time.
International
We ship to most popular international destinations, however, some items may be too large, or have restrictions. In those instances, we reserve the right to cancel your order.
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Shopping with us couldn't be easier. We offer a generous 30-day, hassle-free return policy which covers refunds and replacements. Our aim is to make sure our customers are completely satisfied with their products and experience.
If you are unhappy with your purchase, you are welcome to return the item to us in exchange for a refund or replacement. All items must be returned in their original condition, including any branded packaging and/or instructions. Returned items must be unused and undamaged.
Items sent back within 30 days of purchase are entitled for a full refund provided they are in their original condition (all brand packaging and instructions must be present). Return shipping will not be reimbursed.
Items sent back after 30 days (new and unused) may be returned to us for a partial refund at our discretion. Return shipping will not be reimbursed.
Items that have manufacturing faults and are returned within 30 days of purchase are entitled for full a refund or replacement (dependent on availability). Items will be thoroughly tested. If possbile a returns label will be supplied or collection arranged.
Certain items may not be returned due to health and hygiene reasons (such as used bedding products, underwear, opened packets/bottles of medicines/supplements, items containing needles, certain baby products and more). These products are not covered by the Distance Selling Regulations due to the health risks posed.
We aim to process all returns within 2 working days of receiving the goods back and the refund will be made using the same method of original payment. Please note that PayPal refunds go back to your PayPal account, and not the debit/credit card used to make the payment.
If you wish to return an item after 30 days but withing its warranty period, please refer to the warranty card that came with the product and contact the manufacturer directly.
How do I send items back?
Please contact us before returning any items as you will require a returns authorisation number. If you do not follow this proceedure it may result in a delay of the refund/replacement being processed. When returning an item please use a tracked service such as Royal Mail Tracked 48 and ensure that you keep your receipt and tracking number as proof of delivery. If you need help returning an item we can arrange a collection for a charge, please contact customer services directly on 0344 880 3882
Our returns address is:
Home Fair Ltd
Returns Department
227 Oxgate House (Entrance B2)
Oxgate Lane
London, NW2 7FS
United Kingdom
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Home Fair Ltd is an online department store dedicated to providing a range of quality products to consumers and other businesses.
We are an independent company and strive to ensure that we always offer the best products with the best service at the most competitive prices. Established in 2018 and based in Watford, Hertfordshire, we are able to supply the UK, Europe, USA, Canada & Australia.
We search for new products both at home and around the world and demand assurances from all suppliers that they are operating ethically.
We provide a dedicated telephone line during normal working hours where you can seek advice, raise queries and place orders. Although we will not recommend products (unless we have used them ourselves) we will where possible guide you to the best product that matches your needs.
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Home Fair Ltd is committed to maintaining the security of your data in accordance to the General Data Protection Regulation. We are also committed to be transparent over how we collect, use and delete data about you. You have the right to see on request any data we may hold on you.
General
How Home Fair and trusted partners acting on our behalf use your personal data:
- To provide goods and services to you
- To make a tailored website available to you
- To manage registered account(s) that you hold with us
- To verify your identity for crime and fraud detection, prevention and other related purposes
- With your agreement to contact you with promotional offers and services
- To enable Home Fair to manage customer service relations with you
- To contact you for market research purposes
- Where we have a legal right or duty to use or disclose your information (ie investigation by a public authority or in a legal dispute).
Home Fair Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
What we collect
We may collect the following information:
- Name, age/date of birth
- Invoice and delivery address
- Contact information including phone number and email address
- Demographic information such as preferences and interests
- Other information relevant to customer surveys and/or offers
- Order history
- Your online browsing activities whilst on our website(s)
- Our websites are not intended for children and we do not knowingly collect data relating to children.
Sharing data with third parties
In order to provide certain services to you, we may need to share your personal data with some of our service partners. These include IT, delivery and marketing service providers.
Home Fair only allows its service providers to handle your personal data when absolutely necessary and it can only be used to provide services to Home Fair and to you, and for no other purposes.
Other third parties
Aside from our service providers, Home Fair will not disclose your personal data to any third party, except as set out below. We will never sell or rent our customer data to other organisations for marketing purposes.
We may share your data with:
Credit reference agencies where necessary for card payments
Governmental bodies, regulators, law enforcement agencies, courts/tribunals and insurers where we are required to do so; or to comply with our legal obligations to exercise our legal rights (for example in court cases); or for the prevention, detection, investigation of crime or prosecution of offenders or for the protection of our employees and customers.
How long do we keep your data?
Data will only be kept for the purposes above and will be discarded as early as possible and no personal data will be normally held for longer than 6 years
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place robust physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Your rights
- This policy is making you aware of and why information we may kept about you (the right to be informed);
- You can ask for a copy of any information we hold on you (the right of access);
- you can ask for your record to be corrected or updated (right to rectification);
- You can ask for information about you to be deleted unless we have a legal reason to retain it (right to erasure);
- You can ask us to keep your data but not to process it (right to restrict processing);
- You can ask for your data to be passed to another party (the right to data portability);
- You can object to any information we hold on you if we have no legitimate reason for holding it and opt out of any marketing communications we may send to you (right to object);
- You have the right not to be subject to automated decision-making.
- To obtain more information or to exercise any of the above right contact Home Fair Ltd at the address below.
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The products and any claims about products on this site are not intended to diagnose, treat or prevent diseases or conditions. The information provided on this site is for informational purposes only. We recommend that you seek medical advice before starting any new health treatment whether it be diet, exercise or supplement programme. Persons taking medicines or who have allergies are advised to read very carefully product composition details and check with their physician to ensure there are no contra-indications.
Consumer Law
Home Fair Ltd undertakes to meet all of our obligations under the consumer laws currently in force. For more details, please visit the Department of Trade and Industry at www.dti.gov.uk or the Office of Fair Trading at www.oft.gov.uk All Terms and Conditions as detailed here shall be construed and operate in conformity with English and Welsh law.
Typographical and Pricing Errors
In the event a product or service is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we shall have the right to refuse to meet or to cancel any orders placed for that product or service whether or not the order has been accepted and your debit or credit card charged. If your debit or credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your debit or credit card account in the amount of the charge and Home Fair Ltd's liability to you will thereafter come to an end. No contract shall exist between yourself and Home Fair Ltd until the “Completion e-mail” is received notifying you that your goods have been dispatched. Home Fair Ltd shall then e-mail you to ask whether you are willing to pay the correct price for the goods or services ordered.
Payment for goods
Home Fair Ltd reserves the right to cancel any order at its discretion or any order that appears to be fraudulent.
Guarantees and Warranties
Our products (except consumables) are guaranteed for a period of 12 months. Most products include instruction manuals which provide detailed information on the product’s warranties. These guarantees and warranties do not affect your statutory rights. If you have any queries regarding the product’s guarantee or warranty, please contact us.
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CONTACT
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Need help? Contact us on:
0344 880 3882