Self Adhesive Craft Gem Stones 504 Pack Pink Red Silver Blue Purple Gold
I combine
postage and packaging for multiple purchases. Take a look under postage and
payments to see the different rates. If you require other items from my shop at
the same time, I am happy to revise your invoice according to the weight prior
to you paying for your items.
TERMS
I aim to give
100% satisfaction at all times
Any concerns you
have will be addressed quickly
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DISPATCH
AND POSTING DETAILS
All Items are posted
within 1 day of payment being received
I post daily
Monday-Fridays (excluding bank holidays)
Items purchased
after 12pm on Fridays will be posted on Mondays
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DELIVERY
Standard Delivery
for UK is 1st and 2nd Class
Royal Mail aim to
deliver in 1 to 3 working days
Goods to the
value of £10 or over will be sent 1st class recorded delivery
A Dispatch
Confirmation Email will be sent once your Item is dispatched
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REFUNDS / RETURNS / DAMAGES / MISSING ITEMS
On the rare
occasion that items are damaged in the post, please contact me on receipt of
item. I will need photo evidence for Royal Mail. You will need to return the
item to Royal Mail on request along with the packaging. I can then either
replace the item or give you refund.
Faulty items will
need to be returned to me for a full refund
I cannot accept
returns on opened items, as they are not re-sellable
Return postage
cannot be paid for items returned
If you do not
receive your item within 7 days, please contact me. A claim through Royal Mail
cannot be made before 15 days after posting (25 days for overseas). Please do
not ask us to resend or refund any items until this time period has passed as
we cannot comply until we can claim from Royal Mail. After the mandatory time
period has passed we will be happy to either resend or refund your item to you.
Positive feedback
is important to me. Please email me first with any query before leaving
negative feedback. All problems can be resolved.