We ship it by express (DHL/UPS/FedEx, door to door) from China,5-7 days to arrive as normal. Possible delay is subject to accident factors like overstock, strike, bad weather, public holidays etc
If cost option is not listed for your area please contact us to confirm the freight after your purchase.
Please confirm your details on eBay and PayPal for delivery is correct, We ship it to address on eBay as default, your phone number is necessary for express.
After shipment, we will upload the tracking number on eBay.
Buyer is responsible for the import tax and possible Vat on arrival .those are not included in your payment.
We will contact buyer if your information is not completed or defective after purchase, if no response from buyer, we reserve the right to delay the delivery until all is confirmed.
We prefer payment via PayPal for your purchase.
If you don’t’ have PayPal, we also accept other way like bank transfer to our company account. Please contact us for account details after purchase.
Please pay for it within 3 days after purchase or an unpaid dispute will be issued against you.
If you purchase it without payment and any response, which will bring troubles for both us.
Please be serious for your purchase on eBay.
We provide one year parts warranty and unlimited online support for the item but consumables are not included or as specified term. We have professional technical team to assure our prefect service. Online Service: For any problems, you can contact me online via Whatsapp,SKYPE,Teamviewer or send us an accurate description of the failure by email better with photos, video clip if possible, our technician will check out all the information then reply you with solution timely, if there is part needs to be replaced, we will send part at the first time by Express for FREE under warranty. Our special support email address for service is support@signstech.com Support Skype: shan653265 Local Support: We can provide the local training and support for you, please contact us in advance and arrange the VISA and Tickets before dispatch, Client is responsible for board and lodging and extra 50$/per day before return. |
Your satisfaction is our first priority. Defective product will be offered for an exchange or refund.
It is buyer's responsibility to contact us within 30 calendar days of receiving a defective product. Otherwise, no replacement or refund will be made. All items MUST be returned in their original condition.
The original Shipping and handling charges are not refundable.
Buyer is responsible for shipping and proof of delivery on all returns.
Upon verification of any faults of the returned item, we will reimburse the postage of return and arrange replacement item or refund within 2 business days on your choice.
We will take care of the cost to send the replacement item to you