Okyotech products are manufactured to high standards in quality and performance. We stand behind this quality with industry leading warranty protection for homeowners. Your product comes with 5 years warranty for Toshiba Compressor and 3 years for the entire unit. Please register your product on okyotech website, product warranty registration under the tool section in order to invoke your product warranty.
You will be able to find all the information you will need for installation, product shipping policy and product return policy on the website under the tool section.
If you have any questions please contact us.
Shipping Information
Please make sure you provide us your phone number upon your purchase in order us to be able to process the shipping.
We ship the units via Ground or Freight from our warehouse in Hayward, CA.
We request signature for the delivery.Please inspect the unit and do not accept (do not sign) the damaged delivery and contact us.
Customers with shipping address in Hawaii, Alaska or Puerto Rico, please contact us.
Important notice:
Split HVAC systems and components are designed to be installed by qualified HVAC technicians. Okyotech strongly recommends unit installation and electrical wiring be done
by licensed air conditioner technician or electrician.