payment methold | only accept Paypal payment |
payment deadline | 16 days from the date of purchase |
| If you order by mistake, please contact us in time. Please leave note when making the payment if you have any special requests. |
handle time | 5~10 working days after payment |
shipping time | 5~15/7~25/10~60 working days(as below form showed) |
fast shipping | eg: DHL, & it needs extra fee,contact us for details |
address | ship to ebay address,please make sure its correct |
not received | contact us for tracking parcel & solve the probem |
estimated delivery time | depend on destination countries,may subject to customs process & weather condition in your area |
We will provide Exchange or refund (Buyer's choice) for the defective product or dissatisfied purchase which reported within 30 Days.(All return items must be in its original conditions,including box and accessories,Men made defects are not guaranteed,such as broken,scratched and so on.
Exchange | Customer is responsible for the return shipping fee; We will pay for sending the item back to customer | |
All the goods are inspected before shipment,so if you are not satisfied ,you can exchange the items in one week & cantact us within 24 hours of the receipt of your purchase | ||
Refund(partial or full,according to the specific problem) | Buyers are required to take photos on the damaged item. If you ask for a
refund during valid period, we will offer you a refund without postage
charges | |
Shipping and handling charges, insurance are not refundable in any case.
The exception is that it's obvious our fault such as sending the wrong
item or the item is defective on arrival |
positive | we sincerely
invite you to leave positive feedback 5star for us if you are
satisfied with our product and servece.It'll just take your 2 minute but
this 1 minute has the extremely vital significance to us. |
negative or neutral | If you are not
satisfied with any reason, please kindly contact us before leaving
neutral or negative feedback or open any dispute case.We will resolve
problem together until you are satisfied with our service |
We are always
working hard for mantain high standards of excellence and strive for
100% customer satisfaction.So your feedback is very important to approve
us. |
We located in the well-known global shoes, bags and Garments manufacturing center-Quanzhou in China.FORUDESIGNS is a unique brand. People can customize. Here, you can customize any product, at any time, however you like!
any inquires and concerns | please contact us and we will be glad to assist you as quickly and efficiently as possible |
any disputes/ cases /requests | please don't hurry to the action, we will spare no effort to slove things for you, just give us the opportunity first before ebay help |
working time | GMT+8,Monday to Friday,9:00am to 6:00pm,except weekends and holidays |
we will get back to hep you/solve problem ASAP within 24 hours (at working time) |