We operate a family run business that specializes in Mobile Phone & Digital Accessories. Everything that we source and ship is already in stock and is sent directly by our dispatch team which operates out of our unit, in Wolverhampton. Please be assured that we value our reputation on eBay and so your positive feedback is important to us, I would therefore ask that you use your feedback both wisely and appropriately. If on any occasion we get it wrong, your shipment is delayed or you sense a problem, then please allow myself or a member of our team to correct the problem by speaking/emailing us first. We would ask however that all questions are directed through eBay to ensure that you have a timely response which will usually be the same day, if not within 24 hours. Please ensure you email only once – multiple emails slow us responding to you and others.
The process of requesting for a refund: 1) All returns must be authorized prior to return; this can be arranged via requesting a return authorization through the messaging system or Email. 2) Once authorized return the merchandise within a 30-day period from our purchase date. PLEASE NOTE: Any item sent and stamped after the 30-day period has expired, which will be rejected. 3) Include the item and all accessories in the original condition, it was received, and enclose details of your Item/Invoice Number, which can be found on your purchase history. 4) Please ensure that the package is sent via recorded delivery with a tracking number, so if it is lost in the post, you have proof of postage as this can occur time to time.
We offer a 30-day money back guarantee on the return of all purchases. A full refund will be only being accessible after all goods are returned in the original condition they were sent out in. All items will exclude the original postage costs unless the item is faulty. Simply return the purchased item within 30- days for a full refund. We are confident that you will not wish to return our item as every care has been taken to ensure the item arrives exactly in line with our own high expectations. However, for peace of mind we have a 30-day money back service.
ALL PRODUCTS ARE TESTED AND
QUALITY CONTROL BEFORE BEING DISPATCHED. WE STRONGLY RECOMMEND A PROFESSIONAL
TO REPLACE THE LCD, AS ANY DAMAGE TO THE LCD DURING INSTALLATION WILL NOT BE
COVERED UNDER ANY GUARANTEE.
Payment Accepted
The preferred method for payment is PayPal, since it ensures security for merchandise and delivery. However, please note that we will post to the Billing address provided by your PayPal payment.