Return Policy: Our Return Policy is an industry standard policy. Items must be returned unused, & in new condition, & in its original packaging, & with all paperwork including manuals & your packing slip if any, as well as all accessories to ensure full credit. Shipping costs will not be refunded. Our company/team & operators of this account (eBay: BoKnows06) reserves the right to refuse any returns if there was no authorization for the returns, & also reserves the right to refuse any returns if the return items do not fully meet our return requirements.
If a wrong item was sent, we will gladly send you the correct item after we receive the wrong item from the buyer in its original condition, & the shipping fee that the buyer paid to send the wrong item back to us will be refunded.
You must contact us for all returns prior to sending them back.
Use a secure shipping method to send the item back, so that it can be tracked. For example, if you are sending it through the United States Postal Service, please request delivery confirmation & a tracking number. We cannot process your return until the item is received.
The following conditions and exceptions apply.
Partial refunds/Restocking Fees:
Any item in original condition that is returned within 30 days after delivery: Shipping Charge is not refundable & a 20% restocking fee applies.
Any item in original condition that is returned within 30 days: 20% restocking fee applies.
Any item in original condition that is returned more than 30 days after delivery: No returns are accepted.
Any item that has obvious signs of use and is returned: NO REFUND.
Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error: NO REFUND.
If you are not satisfied with the merchandise or the way it operates, please contact the manufacturer. ** No shipping fees will be refunded in connection with a lost package. **
** If you refuse a shipment or your item comes back to us as "undeliverable as addressed", the shipping cost will be deducted from your refund. If it was a free shipping order, the shipping cost will be deducted from your refund.