We only accept PayPal on eBay, this means you can rest assured your order will be with you ASAP after your purchase. For your security we only despatch your order to the address you provide us via PayPal.
Please supply us with a phone number to ensure quick and efficient delivery. If you have opted to have your item customised please allow an extra 24 hours on top of delivery times below Items dispatched within 24 hours of receiving your order Monday to Friday. Orders received after 9am Friday will be dispatched on the next UK working day Express Delivery Option: 24 hour delivery service through UPS. A signature will be required on delivery unless otherwise pre arranged before delivery. Please email us with any delivery instructions you may have. Delivery is typically 48 hours in total from placing your order. Tracking information will be supplied via email after purchase. Delivery estimates given are good faith and should never be relied upon. Economy Delivery Option: 3 -5 days through Royal Mail or My Hermes. Dispatched and delivered within 5 days We only ship to addresses within the Mainland UK
FURNISHED_UK RETURNS POLICY: Guaranteed 100% Customer Satisfaction For the interest of customer satisfaction, we accept a 30-day “No quibble” Guarantee. If for any reason your order is not suitable, you can return it for a full refund. Should you need any further clarification, please CONTACT US through eBay. 1. Your Right to Cancel If you receive your order and you are unsatisfied, or you changed your mind about the purchase you may return your order to us within 30 days of receipt for a refund. Cost of shipping and insurance (if applicable) shall be shouldered by the buyer. The buyer has the responsibility to take good care of the item until they are posted back to our address. Returned items must be in original, unused, and good condition as it was received. The return must be returned in original packaging and all accessories/parts are included. This 30 day returns policy EXCLUDES Cut-to-Fit/Altered/Made to Measure or user-modified items. A copy of the original eBay or PayPal sales record or invoice must be included in the package. This information can be written on a separate piece of paper if no printer is available. Please ensure the sales record number, eBay user ID and reason for return is included. Returns should be sent to the following address: AMC Lighting Direct Ltd Furnished 123 Main Street Carnwath South Lanarkshire ML11 8HP Please allow 3 business days for us to inspect the returned items before your refund is issued. The buyer has the responsibility to package the returned items properly as we will NOT accept damaged in transit items. If ever your return is damaged in transit, we will inform you immediate for you to claim from your courier’s insurance. Important Note: We can only offer refunds under this return policy, not exchanges. Should you need another product, please purchase it as a separate transaction from our eBay store. 2. Damaged/Incorrect Orders In the unlikely case where you received a wrong item or the item was damaged in transit please do accept our sincerest apologies. Contact us immediately after the receipt we will have the situation resolved as quickly as we possibly can. For faster resolution, please send us an image of the damaged item through eBay for us to process your replacement. Please include relevant info for the purchase such as your eBay user ID and delivery postcode. 3. Returns after 30 days To guarantee your utmost satisfaction with your purchase, all items in our store are covered by our 12 month warranty (excluding abuse, failure caused by misuse, alterations, or user damage.Should you need any further technical support, please CONTACT US through eBay. The same procedure and address shall be used if you return an item under our 12 month policy. Please make sure to include your reason for returning. Upon inspection, if manufacturing fault is confirmed, items will be replaced if there is stock availability. Otherwise a refund may be issued. 4. Made to Measure Orders Made to measure produces cannot be returned. If they are damaged or incorrect, a repair or replacement will be offered. If you are buying a made to measure product and you are unsure of the quality, please purchase the sample fabrics on this listing.
Any Questions? Contact us via eBay message