Payment

Payments must be made within 3 business days. Failure to do this will result in an unpaid item case with eBay. If you do purchase an item by mistake please contact us immediately. We can cancel the transaction and no eBay involvement will be needed. We understand mistakes can be made, but please let us know about them right away. Ohio residents will be charged local sales tax. We accept PayPal only in our eBay store.  (This insures a safe secure transaction for both the buyer and seller.) Please read the entire listing and make sure that it will fit your specific application before buying. We are not responsible for buyers who fail to check the listing before buying.

Combined Ordering

Please add all items to the "ebay cart" before checking out. Be sure to check out our ebay store by clicking on the "visit store" link in the upper right hand corner in the "seller information box" of every listing.

Contact us

If you have a question about a part or need assistance with an order click on the "Contact Seller" link in the upper right hand corner of each listing. Or give us a call M-F 8am-5pm Sat 9am-3pm eastern standard time. Please ask for Julie. Since ebay no longer allows us to display our phone numbers in the listing please find our phone number in the last picture of each listing OR google "John's Performance Shop Carey OH" and it will bring our number right up.

Returns

Item may be returned for exchange or refund within 30 days after item is received, for a 20% restock fee.

If an exchange cannot be fulfilled, customer may choose another item or be refunded.

Item must be in original condition & packaging with all tags attached.

Any items that are open (if the item is in a bag), used, worn, contain smoke odor, pet hair or anything not in the original condition will NOT be accepted.

All baseball style hats must be returned in original condition. No envelopes or flat boxes. No crushed hats will be accepted. Also please package all items with care. If the item is received broken or damaged, due to lack of packing, no refund will be given.

We do NOT pay for shipping on exchanged items to us & back to you. You will need to pay for shipping both ways for an exchange.

We strongly recommend using a traceable means of shipment for your returned items as we are not liable for items lost or damaged in transit.

All unaccepted returns can be shipped back at the customers’ expense or they will be abandoned with no refund.

Original shipping charges are non-refundable.

International shipping

International buyers if your package is returned to us because it was undeliverable, only the purchase price of the item(s) will be refunded. The cost of shipping will not be refunded to you. Taxes, duties, brokerage fees, import fees, and customs fees on items shipped internationally are the responsibility of the buyer; they are not included in the sale price.

First class mail can take anywhere from 3-8 weeks. Priority mail can take anywhere from 8-12 business days. At times things will get stuck in customs. It can be in customs 1 day or weeks. I have no control over this and if it does get stuck in customs there will be a delay. Please keep in mind high volume times such as Christmas will also cause a delay in getting through customs.

International buyers if you would like combined shipping please hit the “buy it now” button on all the items you want. Then wait to pay until I have sent you a combined shipping invoice. This may take 24-48hrs depending on when you purchase the items. M-F after 5pm (Eastern Standard Time) combined shipping is taken care of the following morning. Saturday-Sunday combined shipping is taken care of the following Monday morning. If ebay will not let you do it that way then go ahead and pay for all the items and send me email. I will then send you a refund for combined shipping.

Feedback

If you are not 100% satisfied with your transaction please contact us before leaving feedback or detailed seller ratings. We strive for positive feedback and 5 star detailed seller ratings for each and every sale. We to want to provide you the buyer with the best experience possible, please contact us at any time with your concerns.