• Our provided assembly toolkit contains all necessary tools to remove old screen and install the new one.
• This LCD supposed to be installed by professional repairmen. But if you are not professional but still want to do it, we strongly recommend you to watch a Youtube video tutorial before installing the screen and assemble it only if you are 100% confident.  Damage can happen to the LCD because of negligence or improper installation process which will void the warranty.  Please contact us at ebay if you are unable to find proper installation instructions.
• Please do not install the glass protector before you are 100% sure that the LCD is working as expected. 
• You must not install the screen if you find any physical damage or the screen fails initial screen testing. Once you install the screen, you will not be covered for any arrived damaged, or any touch and display related issues which could have been detected during initial testing. In case find any issue while testing, please contact us immediately via ebay message along with a photo of the front side of the screen, back side of the screen and the paper package to claim warranty.
  A sample screen testing video is available at https://www.youtube.com/watch?v=pv-q0-LZJow. You can find more videos on youtube if required.
  
  

• We guarantee 100% customer satisfaction or your money back. So buy with confidence!
• Same day express shipping (for orders placed before 10 am) by Australia Post - FREE.
• 60 days money back guarantee for change of mind.
• LIFETIME replacement warranty for any non-human item fault.

• All items are shipped by Australia Post for FREE.
• All items are sent on the same (up to 10 am), or the next business day upon receiving cleared payment.
• If you have changed your address recently, or wish us to ship to a different address, please send us message at ebay prior to shipping.
  
  For express delivery, Australia post guarantees the item to be delivered next business day if the delivery address is inside express network. Even though Australia Post promises next day delivery, but  we have seen from our experience that it may take an extra day to deliver, though this is not an usual case.

Refund

We offer a 60 days money back guarantee if you are not happy with the product or just change of mind. Just make sure the item is in its resalable condition with its original packaging (buyer pays for the return postage).

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Return

Even though we try to make sure the product is in 100% working condition, in case if you get faulty/broken/damaged item, please contact us first within 7 days and then return it after getting instructions from our sales team. We will arrange a new replacement or full refund as soon as possible. Please do not return or post items before obtaining proper instructions from us. In case you do so, there is a risk that your returned item may not be identifiable by us and your return may not be accepted. We believe in long term relationship with our customers. So please feel free to contact us on ebay for any problems or questions regarding the item and we will get back to you within 24 hours.

Tempered glass protector and toolkit are free gifts. No refund/return for these.

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Customer Service

• Please feel free to contact us for any issues with the item. Be assured that we will spare no effort to fix your problem.
• We strive for 100% customer satisfaction, so  feedback is very important to us.
• Please do not leave the negative or neutral feedback for us.  We are always there for fixing any issues with our products.
• The best way to contact us through "Ask seller a question" link and we will get back to you within 24 hours. Please include your ebay order or item number in all communications.