- We sell and despatch from Bournemouth, South-West England, United Kingdom;
- We offer several postage options. Please see all the available options and prices in the 'Postage and payments' tab;
- Postage within the UK: 1-8 days. Shipping to Worldwide: 3-20 days;
- Please ensure that your order shipping address is complete and correct;
- We will despatch same day if you purchase before 1pm. We do not post on weekends and UK Bank Holidays;
- Proof of postage is retained for each and every item we send. If you think your parcel is lost please ask about this to your neigbours and postman first. If no success, we will initialize lost item investigation to the Royal Mail and replacement will be re-posted.
PROBLEMS, RETURNS & REFUNDS
- Contacting us via Ebay emailing system is always the fastest way how to resolve a problem. Opening a case or leaving a bad feedback won't help;
- If you're not happy with the item or our service for some reason, please contact us first before leaving a bad feedback;
- Please contact us via Ebay emailing system, do not write to email address as this is not monitored. When contact us please use mail option 'details about item' or 'other'.