All our Handbags are 100% Authentic and have hundreds of satisfied customers (Please check out our 100% feedback rating). Gift receipt is available upon request! Your satisfaction is important to us. Please contact us through eBay’s email system, to notify us if you are unhappy with your item for any reason through eBay's email. Approximate delivery date is 3-10 days, depending on your location but delay may occur for INTERNATIONAL BUYER due to the process at the customs of your country or various other reasons. We are a part of eBay Global Shipping Program. This means that eBay will be responsible for shipping and import charges and times. We don't control the shipping times and import charges, which are based on your location in the world. You can find all the info in the eBay listing!