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Hello, Our PairMySole Return Policy is simple:

Customer Satisfaction is our main goal, all items are quality checked prior to being listed and sent out. Please contact us prior to leaving any Negative Feedback and allow us to make things right!

We have a 30 DAY RETURN POLICY, customers will be responsible for the cost of the shipping for items that are returned because the item is no longer wanted (e.g. size, color) The buyer is responsible for return charges and the refund will be the items cost, not shipping charges (in case of any). Any items returned will incur a restocking fee up to 20%

Please include the original packaging and return form & tracking number otherwise the return may take longer to process the refund. Once we have received the item and inspected it we will issue the refund within 1-7 business days.

All International orders sold outside the following countries are Final; United States, Canada, United Kingdom, Germany, France, Italy, Spain, Australia, & Mexico.

If a shoe is listed as “New w/ Defects” This shoe can be a recent return. These shoes typically show a little more wear in their soles and may have blemishes such as scuffs and/ or wrinkles. Please refer to the last 4 images of the “actual shoe” and the condition notes for a more accurate description of the shoe condition.

PairMySole sells top quality lady's, men's and children's footwear.

We aggressively purchase our shoes from a variety of sources and are able to pass on great savings to our customers - selling our shoes significantly below retail!

Our customers feel confident that their ShoeFabs purchases will be for quality footwear, delivered on time and that any questions they have will be quickly answered by our world class customer service department.