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please note that the glasses are  engraved, not printed, the colours on

 the images are there just to give you an idea of the text designs these will not be  coloured, will be engraved.

We do have a up to a specific working day dispatch on the listings, each is different so please check, however should all the details be left correctly then most of the time  we dispatch quite quickly, however things are only by 1st class post, and once left us its beyond our control, so if you do require something a little quicker than your estimated delivery date, please ask B4 order and we will advise on delivery options as depending where you are in the UK , depends on courier service and price, orders that come in with a specific require date on within the timescale, will just be processed as any other order as not asked prior to order,

if any doubt please ask,

we do offer multi discounts on postage and packaging please check shipping details on the listing will give you price on one item then each additional.

in the unlikely event of any damage during transit you will need to keep the packing and contact us within 24 hours for further details on sending picture etc.

please note that each glass has its own uniqueness therefore you may find a manufacturers blemish in the glass, such as a air bubble, a smudge or little line, scratch(moulding marks), which will not affect the engraving or the use of the glass

We cannot send item direct to third party address sent via message. You need to change address on PayPal when you place your order.

We sent most things with royal mail, who leave a card if attempt delivery and no-one is , if these goods are returned to us as not called for, there will be a re-delivery charge on sending them back to you,  sometimes depending on the quantity order we use a courier, if these goods get returned to us, a re-delivery charge will also apply + surcharge from from courier,

contact us before within 24 hours