About Us
ITOP
is engaged in commercial kitchen equipment more than 10 years,eBay is a
new start in 2016,
mainly provide small kitchen equipment.Such as mixer,blender,bbq product,coffee maker silicone mold..
Payment
We accept Paypal or bank card payment through eBay.
Fastest & safest way for making payment.
Please make the payment via Paypal within 7 days from the end of the auction end.
Shipping
We will arrange transport the products to you within 1 working day.
1.) If the location is the UK ,all the item will be shipped by Royal Mail,Yodel,DHL From UK Warehouse.Lead time: 2-3 working days to UK.
Europe 5~10 working days
2.)If the location is the China, the product’s G.W.>2kgs, we will choose safe mode of
transportation, ensure the delivery, such as UBI/DHL/FEDEX/UPS/TNT/SF
Express,
there is a CUSTOM IMPORT TAX.It depends on your country policy. Lead time:7~10 working days.
3.) If the location is the China and G.W.<2kgs,all the item will be shipped by SpeedPAK.Lead time: 8~15 working days.
4.) Please confirm your address after bid the item.
Returns
We believe our items are so outstanding. We are convinced you will be happy with your purchase.
If you do not satisfy with our items. Please simply return us within 30 Days in original condition.
Just pay for the returned postage. Then we can issue full refund to you after the returned item arrived at our warehouse.
Please include your eBay ID and item number with any email requests.
Warranty and After Sales Services:
We provide a limited warranty for all ITOP products.
The warranty period for spare parts is 12 months from the shipment date on the bill of lading.
Within the warranty period, ITOP will replace defective spare parts.
However, any damage caused by human error and non-adherence to operating instructions are not included.
Consumable parts (for example blades, light bulbs, etc.)are also not included, ITOP will provide technical support accordingly.
Contact Us
If the items with some problem or there are some questions about our prodects,please contact us on eBay message first,
we will reply you within 48 hours,because the time difference, we cannot reply immediately, thanks for the understand.
Feedback
If the items with some problem or there are some questions about our prodects,please contact us on eBay message first,
we will reply you within 48 hours,because the time difference, we cannot reply immediately, thanks for the understand.