Carmatters & Co., started in the 1980’s and have been a supplier to car manufacturers, car dealers, accessory shops and other Ebay car mats suppliers since then. Our team that manufacture the mats are probably the most experienced and longest serving in the car mat industry.
We manufacture from raw materials that are specific to the automotive industry and use latest laser technology to cut to the unique profile for your vehicle. We have patterns for most (95% +) UK specification vehicles. Our patterns are made to the exact profile of the vehicles floor and will fit in the floor pan perfectly.
The raw materials we use are not domestic quality carpet or office floor tile carpet. Our carpet is specific for the automotive market with safety features and higher usage factors built in.
Our prices reflect the quality that we supply, and we do not try to compete with others who are not as consistent as ourselves.
We offer various carpet & rubber mats in a range of colours and matching or contrasting edging.

We accept most major credit / debit cards through Paypal and also cheques and money orders.

For non UK orders we only ship to customers through the EBAY Global Shipping Program (GSP).GSP can be activated during the checkout procedure when placing the order for the mats on Ebay.
We normally ship within 2 working days, once cleared payment has been received. Delivery to UK mainland (excl. Highlands) is normally within 1 working day. 
Tracking numbers are uploaded to the Ebay sales record, once allocated by the shippers. You can track your parcel using this number. 
If the delivery company is not be able to deliver to the address, they will leave a card with instruction as to what action to follow. The shipping company normally then attempt another delivery, if no one is available to sign for the parcel again, they will leave another card and then return the parcel to the depot. The depot will normally keep the parcel for a few days for the customer to contact and make arrangements for collection etc. After a few days the parcel will be returned to us at additional cost to us and we would then have to re charge for a return to the customer after making new arrangements.

In the unlikely event that a problem should occur, please contact us using the Ebay messaging facility. We will deal with any issues promptly. We will follow a procedure that will resolve the issue, sometimes with Ebay’s and / or shipper’s assistance.
Please ensure you order the correct item from us. If the vehicle that you are purchasing the item for is in a model changeover year, it is your responsibility to check prior to ordering that it is the correct version. We can exchange or refund any product supplied incorrectly and if the error is ours we will normally replace free of charge. If you ordered the wrong product for the vehicle, we can arrange for you to return the parcel (in perfect condition) for exchange, but please contact us first. In this scenario we would require an additional delivery charge to cover the shipping cost.We will only refund a return when the original set arrives safely back to us in full re-saleable condition. If we find that the product has not been returned to us in fully resalable condition, we reserve the right to refuse a refund on the item. If you have any questions over the product for your vehicle, please contact us via the Ebay messaging facility.

We will refund the original delivery charge when a product is found faulty or damaged. We will not refund when the item is simply unwanted. Items advertised with free postage have the actual postage cost incorporated in the sale price, deliveries to areas that are outside the standard delivery areas will have an additional delivery charge levied. We will not refund this cost if you simply wish to return the item as unwanted. By placing an order with us you are accepting our terms and conditions of the sale.

Our products are manufactured from carpet that is common to our whole range, fitting many manufacturers and models. We do not attempt to match the original carpet in any vehicle. The colour shown in the pictures on Ebay will differ with each computer that is being used, as contrast and colour will be adjusted differently and the colour can look different from computer to computer. We do not guarantee a colour match with the original carpet and will not accept responsibility for shade differences. Mats can be returned for credit but we will not pay for the original or returned delivery costs if the carpet does not match the original.