Scarpa Cyrus Mens Brown Water Resistant Gore Tex Walking Hiking Shoes

We'll do everything we can to ensure as speedy and efficient delivery as possible.

All orders placed before 1pm Monday to Friday will be despatched that same day. Orders placed after 1pm will be despatched the next working day. For example, if you place your order after 1pm on a Friday or over the weekend, we'll despatch it the following Monday.

We take great care packaging every item to ensure safe shipment to you. All orders will be despatched after payment has cleared, within 1-2 working days.

Orders Delayed / Missing in Transit

We promise we'll do everything we can to ensure you receive your order within the time-frame specified.

We work with our couriers who have a 97% accuracy for their 3-5 day service. Occasionally events beyond our control may result in your parcel being delayed whilst it is with the courier and we cannot be held responsible for such delays. All parcels are fully insured and if your parcel is lost or delayed, let us know and we'll act quickly to locate it, bearing in mind the points below.

All claims for missing items must be made within 28 days of the date of your order.

Standard Delivery

Please allow 3 working days from the date of despatch before contacting us to chase a parcel.

We'll then contact our courier to investigate and locate your parcel. Items are classed as missing in transit by our courier if they haven't been delivered within 7 days from the date of despatch. At this point we'll ensure replacements are sent to you immediately.

Please note that we'll ask you to complete a Lossage Form prior to sending replacements. We'll email this to you if your parcel hasn't arrived within 7 working days.

We understand that sometimes you'll need to return items to us and we've made this easy, fast and simple.

We want you to love our products as much as we do, so if it doesn’t fit, you’ve had a change of heart, if it’s faulty or you just aren’t feeling it. No worries! We believe returns should be easy.

We'll exchange or refund all items which:

- Are returned to within 100 days of receipt.

- Are returned to us in perfect condition, with their original packaging and with the labels attached.

Your statutory rights are not affected.

How to Return

• Contact us letting us know what action you would like us to take, e.g exchange or refund. This will help us to ensure we process your return quickly and effectively.
• Wrap securely in a bag or paper, taking care not to damage the product packaging and post to:
  
  Returns Department
  Customer Service
  SportsShoes eBay
  1 The Park, Jubilee Way
  Shipley, West Yorkshire
  BD18 1QG
  United Kingdom

Please enclose your invoice, letting us know what action you would like us to take, eg. Exchange or refund. This will help us to ensure we process your return quickly and efficiently.

You'll need to pay the postage costs to return your parcel. We recommend that you ensure you obtain sufficient postal insurance in case your item goes missing on its way back to us.

Please, note, we will take responsibility for your returns costs only in cases when the package has been damaged, defected, or not as described. In all other cases, we will not be respponsible for the costs incurred for returning ordered items. Thank you in advance!

Email: Click Here

Phone: 01274 530 530

At sportshoes, we're passionate about sport. Established in 1982, we have over 25 years experience in the business and we're committed to providing you with the widest range of products, at the best value, combined with excellent customer service.

Proud of our expert advice

We're proud of our friendly and knowledgeable service and whatever your level or ability and whether in-store, over the phone or by email, our experienced team of experts is always on hand to help guide and advise you. We also provide expert advice and tips on the website about what to consider before you buy.

You can be confident shopping with us

At Sportsshoes we want you to shop with confidence and that's why you'll find shopping with us is easy, hassle free and reliable. So, from our fast and reliable delivery service through to our easy returns policy and fantastic customer advice team, we're dedicated to providing you with the best shopping experience and a dependable customer service.

Brand new ranges and clearance deals

With over 5,000 products to choose from, we stock the most comprehensive range of technical sports footwear and clothing in the UK, covering the widest range of sports and all the major brands. As well as stocking the latest premium products with the latest technologies, we also work hard to bring you the best possible clearance deals.

Bruce Bannister - the man who started it all

As a striker, Bruce appeared in over 500 league games, and scored over 200 goals. He was part of the famous "Smash and Grab" partnership with Alan Warboys at Bristol Rovers in the early 1970s before finishing his professional career in France in 1981.

As an executive member of the Professional Footballers Association for 10 years, Bruce looked after the interests of players and fans, and it was during this time he recognised a need for a retail store dedicated to the specialised needs of sports men and women.

Sportsshoes Unlimited - a passion for sport

Armed with his passion for sport and the knowledge and experience to understand the needs of athletes of all standards and levels, Bruce set up Sportsshoes Unlimited, the largest sportsshoe retail outlet in the world. His aim was to provide the most comprehensive range of technical sports footwear and clothing, covering the widest possible range of sports and every major sporting brand.

Crucially, in contrast to other sports retailers, Sportsshoes provided a friendly and knowledgeable environment whereby customers could receive expert advice from an experienced team of staff before buying.

In 1985, Sportsshoes launched its hugely successful mail order service and later became one of the first retailers to launch an e-commerce website and began trading online.

Sportsshoes - the future

Today we are SportsShoes and fulfil thousands of orders each week, as well as continuing to provide an excellent level of service. With over 25 years of experience behind us, our objective remains the same, and we're committed to providing the same superb service, combined with the widest and most comprehensive product range at the best possible value.