International Orders
-Orders will be sent via DHL Express, charges are dependent on country and Complimentary when order minimums are met. Transit time range from 1 to 5 working days depending on destination country, subject to customs clearance.
-All custom charges, taxes and duties along with handling/clearance fees will be borne by recipient. Kindly check with your respective customs office for more information
-A signature is required upon delivery. DHL Express does not deliver to PO, APO, FPO box address.
-Once your order is shipped, the responsibility of the parcel belongs to the shipping company, The House Of Straps will not be liable for parcels lost or damaged in transit. If you would like shipping insurance, please contact us for a quote.
-Returned parcels due to inaccuracy in shipping details are liable for redelivery charges. Amendments to shipping details after parcel is shipped, when possible, will incur additional charges. Shipping addresses that falls under DHL list of remote area delivery will be subjected to a surcharge of $30. Please allow additional days for delivery.
-In the event that a parcel is refused, The House Of Straps reserves the right to charge all additional costs incurred to the buyer.