• There is a 3% fee for order cancellation.
• Once you break the seal, there is a 15% restocking fee for non-defective items.
• No restocking fee for defective items.
• Damaged claims after 24 hours from date of delivery will not be accepted.
• The product serial number must match the serial number in our database.
• All items (e.g. manuals, software, cables, and the original retail packaging) 
• with the original condition (no physical damage) must be returned in shipping box.
• Otherwise, your return request will be declined or there will be additional fee.
• Please do not apply shipping labels or tape directly on the manufacturers packaging.
• Once we receive your item back, we will issue a refund within 1-3 business days.

Return Policy

Do not guarantee the compatible issues.

• We will supply you a replacement if merchandise is defective. No refunds or credits.
• We will make a replacement or credit depends on our inventory.
• RMA (Return Merchandise Authorization) number is required for all returns.
• Defective situation must be noticed within 7 days after delivery.
• Please allow at least 7 business days for us to process your return.
• Returns must have all original packaging and accessories.
• Buyer is responsible for return shipping costs and insurance.
• Units returned and found not to be defective will be returned at buyer expense.
• Shipping, Handling, Insurance charges are not refundable.