1. We will ONLY ship item to eBay physical Paypal address. Your eBay address must match Paypal address.
2. Monday-Friday. All orders will be shipped within one working day after payment.
3. Tracking number will be upload on ebay within 24 hours after shipment.
4. Shipping Time: 3-6 working days for US buyers.
5. To US buyers: for the led grow lights over $250. We will send by Signature Service. Customer who inconvenience to sign for the package, please leave us a note when you place order. If customer's community is not very safe for post man delivered package when no one at home, customer can leave us a note to require signature service, we will send by signature to you for any item.
1. We only accept payment by PayPal. PO. BOX Not Acceptable.
2. Please make payment within 7 days. If you don't need it, please inform us to cancel it, for eBay will open UNPAID dispute automatically in eighth day.
3. Paypal allows you to complete your purchase quickly and securely. It offers a variety of payment options including all the major card carriers.
1. Please kindly CONTACT US via eBay message if there is any problem, instead of Open Case or Return Requests, We will always try our best to solve the problem for you.
2. We provide a 30 days satisfaction or return guarantee for exchange or refund. Return shipping and handling is responsibility of the buyer.
3. The package must be in its original packaging and include all of the original accessories or items that came with it when returning an item. The item and package should be in original and perfect condition.
1. We are really appreciated that all the customers can give us 5-star positive feedback.
2. Please don't give us neutral and negative feedback before contacting us. Don't forget that good communication can solve all problems. Any questions, please feel free to send message to us first.
3. Please remember we are always here to serve you and ensure you a happy shopping experience.
1. We work from 9:00am. to 18:00pm.(GMT+8) of Monday to Friday.
2. If you have any questions, please message us and give us a chance to assist you. All messages will be answered within 1 business day (except Public holidays in China).