Shipping Time
We know how it feels to wait and wait for your precious package in the mail. So we make sure to get out all orders within 1 business day of payment received.
Days We Ship
We ship Monday thru Friday to ensure our customers get their items in a timely manner.
Who We Ship With
We ship thru USPS, unless you make special arrangements with us. We do offer expedited USPS Priority Mail, for a small surcharge.
Shipping Cost
All shipping within the US is ALWAYS free here at The Autograph Bank. International varies, please consult the products page for pricing.
Money Back Guarantee
If you dont absolutely love your product we will be happy to take it back.
We want to make sure you are 100 percent happy with our products. If you are not satisfied for any reason with the product, you may return it for store credit or refund within 30 days of payment.
Please email us or give us a call and we will get your return going within 48hrs. No hassles or unnecessary paperwork involved.
1. How do you obtain so many autographs?
Well we didnt always get so many, it has been a long learning experience! We now know where these celebrities will be on a daily basis. We catch them at airports, events, hotels, restaurants, and this list can go on forever! We are out everyday in Hollywood,CA for roughly 12 hours daily. We have our good days, and bad days lol. We work with many other autograph seekers, paparazzi, and many other people for tips on where to go. Everyday is a new adventure for us to get these autographs for you!
2. How do I know if the autograph is real?
We always try to capture a picture of the stars autographing for us. This is not always possible because the crowds can be crazy at times. We also include our own Certificate of Authenticity with the item. The COA includes a picture of your exact item, our company name and info, and our company guarantee. ALL autographs we sell have been witnessed by one of our team members.
3. How long till I receive my item?
We ship all orders within 24hrs of payment, generally speaking you should have your purchase within 7 days of payment. *International shipping varies*
4. Question not answered?
Please Contact Us.