SGN Products We specialize in custom products - Trust us to give you better products |
ABOUT SGN: We take pride in the fact that we are an authorized dealer for every manufacturer we carry since 2009. WHEN BUYING FROM US you can expect to receive excellent customer service, product knowledge, competitive prices and fast shipping... We are Musicians that know the products we sell.
PLEASE ASK QUESTIONS BEFORE ORDERING! We process shipments very quickly and cannot make changes to the order once it is in our shipping department. If you contact us after the order is placed, we cannot guarantee that we will be able to accommodate any order change requests. Email us through the eBay Message system - Emails are answered during normal business hours.
SHIPPING:
USA: $6.97 USPS Standard 3 days. We ship First-Class Mail USPS with tracking. Delivery times are reliable, but not guaranteed.
International: $11.99 Canada and $15.99 everywhere else. USPS First Class Mail International delivery time is 7 - 14 days to Canada and 14 to 24 days most other countries (where available), depending on time spent in Customs. IMPORTANT...If you have any questions about international shipping, please contact us before purchasing this item. We ship very quickly and cannot make changes to your order after the order has been placed.
INTERNATIONAL BUYERS ARE RESPONSIBLE FOR PAYMENT OF ANY TAXES, DUTIES OR CUSTOMS FEES, WHICH WILL BE COLLECTED WHEN THE PACKAGE IS DELIVERED. THESE FEES ARE NOT INCLUDED AS PART OF THE SHIPPING COST. PACKAGE WILL BE DECLARED AT ACTUAL PURCHASE PRICE AS "MERCHANDISE", NO EXCEPTIONS. Delivery times do not include delays caused by Customs or local delivery services. Please note that USPS stated delivery times do not include time spent in Customs, which can vary. If you have not received your package within three weeks, please contact your local Customs office for more information.
PAYMENT:
We Accept: PayPal and all USA Credit Cards.
WARRANTY and RETURNS:
Warranty for USA- The products we sell are brand new and covered under the manufacturer's warranty. We do not perform warranty repairs -- all warranty service and replacement is performed by the manufacturer. Buyer should contact the manufacturer of the product for warranty service during the warranty period.
International Warranty- When an item is shipped outside of the United States, it is covered by the U.S. warranty only and must be serviced in the United States. If the product is defective it must be sent back to us upon arrival, as they may have been damaged in transit or during installation. You (buyer) are responsible for the cost of shipping in both directions. Please contact us for a return authorization before returning any items.
Returns - We accept returns of new, unopened items within 30 days of purchase. We do not accept returns of opened or installed items, or where an installation has been attempted. Returned items must be in brand new, mint condition with all of the original parts and packaging intact and unmodified. A 10% minimum restocking fee may apply to your returns and shipping costs are not refundable and will be deducted from any refund due.
FEEDBACK:
Customer satisfaction is very important to us. If you have any problem with your order, please contact us and we will do our best to make you satisfied. PLEASE LEAVE FEEDBACK.