Information for UK customer:
VAT and customs duties must be paid by the buyer upon delivery based to the goods value.
These costs are handled by the British customs.
Payment must be made within 2 working days following the end of purchase.
The payment methods accepted are the following:
- PayPal - Credit card
In case of purchase you will receive an e-mail message with all the instructions for the payment of the object. In case of non-payment from the 4th day we will open a procedure for not paying bidder, and from the 7th day we will close it with an unpaid item and we will put the product back for sale.
We assume no liability for loss of items after delivery of the goods.
The prices of the products displayed are VAT included.
Privacy Policy With reference to the provisions of Legislative Decree 196/2003, laying down provisions for the protection of confidentiality in the processing of personal data, we hereby inform you that the personal data you provide, or registrations and / or acquired as part of our activity, may be processed with or without the use of electronic means, for the institutional purposes of our activity.
The Italian law on retail trade (art. 64 and following of the Consumer Code, Law Decree dated 22/07/2005 n. 206) provides for the right of return within 14 working days from receipt of The Italian law on retail trade (art. 64 and following of the Consumer Code, Law Decree dated 22/07/2005 n. 206) provides for the right of return within 14 working days from receipt of the goods.
Returns of product clearly used will not be accepted. The product must be returned in the original packaging, in perfect condition, not damaged, in the original quantity and quality, with any intact labels, in the case of new items and in conditions perfectly corresponding to those sent by us for used items.
Via dei Gioielli will reply by email within 24 hours, sending instructions on how to proceed with the return of object. The return shipment will be your responsability, shipments of returns beyond the terms indicated by our reply email will not be accepted, cash on delivery parcels are not accepted
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