IN ORDER TO AVOID PURCHASING MISTAKES
IT IS VERY IMPORTANT TO US THAT WE PROVIDE YOU WITH AS CLOSE TO A PERFECT DESCRIPTION OF ALL OUR ITEMS AS POSSIBLE. THEREFORE, WHILE WE MAY PROVIDE DETAILS THAT SEEM UNNECESSARY, WE WANT FOR YOU TO KNOW WHAT WE KNOW ABOUT THE ITEMS WE SELL; PLEASE LOOK CLOSELY AT THE PICTURES SO THAT YOU KNOW THE ITEM BEING PURCHASED; and PLEASE ASK ANY QUESTION PRIOR TO PURCHASE.
ALSO - Please Do Not Rely ONLY On the Picture or Description ALONE, but rather, read both the description and look closely at the available pictures. Please contact us if you have any questions about this item.
YOUR INPUT AS A BUYER is very important to us! If you feel that our seller performance is less than a 5-star rating for shipping cost, shipping time, item description, or communication, please contact us first, before leaving feedback. We want to improve our service to you and future customers.
For Buyer Safety, please verify your address prior to logging into your PayPal account as we cannot ship to alternative addresses via email.
SHIPPING SERVICE
We ship UPS, FedEx, or USPS. We are unable to ship to PO Boxes. The shipping service used is dependent upon buyer location and economic efficiency. The ad may state FedEx; however should USPS shipping logistics better serve a particular location - that service will be applied.
SHIPPING RATES & CHARGES
CHARGES
Our listed shipping charges apply to the continental United States ONLY. Therefore, these charges do not include Hawaii, Alaska, Puerto Rico, Guam, the Bahamas, or other territories outside the continental United States. We will contact you if there is an additional cost. We usually dispatch all the products within 1 business day. Our customary shipper is the USPS; however we may use FedEx and/or UPS depending upon the product.
SHIPPING RATES
Shipping rates are set by the carrier's used by each independent Seller, which in the case of Blkmoondoggie are U.S.P.S.; FedEx; and UPS. While we would be TICKLED if these shippers allowed us to set the rates they charge, as of yet we’ve not been granted this gift. If a Buyer is bequeathed a better rate, (or better yet), allowed by any of these shippers to establish their own rates, please let us know and we’ll happily allow a Buyer to arrange shipping and the charges will be adjusted accordingly.
PHOTO IMAGES
Important Notice on Photos: The digital images we display have the most accurate color possible. However, due to differences in computer monitors, there may be variations in color between the actual product and your screen.
RETURNS
WE OFFER A 30-DAY RETURN POLICY! We ask that returns be "pre-authorized" by us.
BlkMoondoggie OFFERS REPLACEMENT OR FULL REFUND on returns where the item(s) received is: 1. Not as described in the eBay ad; 2. Damaged from a manufacturing defect; OR 3. Damaged from shipping; PROVIDED (a). the manufactures sealed package HAS NOT BEEN opened or tampered with by the buyer.
Amount of Refund: Because BlkMoondoggie provides deep discounts on items available only in very limited supply, the AMOUNT OF THE REFUND paid to buyer on items returned for reasons other than those listed above will NOT INCLUDE ORIGINAL SHIPPING CHARGES and may be subject to a 20% restocking fee.
BlkMoondoggie OFFERS REPLACEMENT OR FULL REFUND on returns where the item(s) received is: 1. Not as described in the eBay ad; 2. Damaged from a manufacturing defect; OR 3. Damaged from shipping; PROVIDED (a). the manufactures sealed package HAS NOT BEEN opened or tampered with by the buyer.
Amount of Refund: Because BlkMoondoggie provides deep discounts on items available only in very limited supply, the AMOUNT OF THE REFUND paid to buyer on items returned for reasons other than those listed above will NOT INCLUDE ORIGINAL SHIPPING CHARGES and may be subject to a 20% restocking fee.
Special Hygienic Issues
All undergarments (including underwear, bras, socks / hosiery, swimwear) are final sale items. This means that once the item is purchased and mailed, no returns will be accepted.
AGAIN: We offer a return policy on most items (unless stated otherwise in the listing). All returns must be in original condition, include original packaging, and all contents must be intact. Returns must be packed in proper packaging to avoid damage. When making a return request please contact MoonDoggie Customer Support via eBay Messages. We can assign an RMA number and instructions on how to proceed with your return. Absent an RMA number, please allow 7-10 business days (after we receive your package) to process your return and credit your account.
Unfortunately, any returns that violate this policy will not be accepted and will be sent back at customer’s expense.
- - By purchasing this item you agree to blkmoondoggie terms & conditions - -
Unclaimed, Insufficient Address, or Refused Purchases
If your purchase is being returned do to “failure to claim,” Insufficient Address,” or because it was “Refused,” issued refunds will be for the cost of the merchandise only. Refunds will be issued once the item arrives and after it has been inspected. The refund amount will be the purchase price minus the initial cost to ship plus any return shipping fees required by the shipper before granting custody of the package back to the seller.
CANCELLATION OF ORDERS
In the past, the cancellation of orders which have already been paid through PayPal resulted in zero loss to Buyer and Seller. Now however, when there is a transaction and payment, PayPal automatically takes their fee from the transaction, and these fees are not 100% refundable to the Seller upon a Buyer’s cancellation. If a buyer requests a cancellation through eBay and the seller approves it, the seller must refund the full amount the buyer paid, but this exceeds the amount the seller actually received due to PayPal’s non-refundable portion of their transaction fee. Therefore, because a cancellation results in an automatic loss we are unable to approve a cancellation request unless the Buyer agrees to receive an amount less than the price they actually paid.