Our shoes are in good, used condition with little to no known damage unless otherwise stated and pictured. Some normal wear is possible as these are used. If purchased, you will receive the EXACT item photographed, we do not use stock photos. Colors may appear different based on your device settings. We accept returns paid by the buyer within 30 days of the purchase date. The item must be returned in the same condition as it was shipped. If you are not satisfied with your purchase let us make it right! Please message us prior to leaving a review. All shoes and clothing are clean and from a smoke free home.