If you have any questions or concerns about your eBay order, please do not hesitate in the slightest to contact us via our e-mail. We will try our utmost to reply to any queries/requests within 24 hours. Emails sent during the weekend or holidays however will be tended to on the following working day. Please allow a delay of up to 48 hours in receiving our response after long weekends or holidays. Regarding any unfortunate inconveniences, we will always wish to resolve any caused and so would appreciate contact before the approach of any negative feedback. We strive towards our aim of providing the highest quality service to bring satisfaction to each and every customer.
You are also welcome to collect your item from our shop Derby Firelec based in Bolton. If that is the case, please contact me through ebay messaging before completing your purchase.
*ITEMS PURCHASED ON SATURDAY WILL BE DISPATCHED ON MONDAY*
Happy Shopping.