Most orders are processed within 24 hours after being placed (excluding weekends and holidays). Our cut-off time to ship orders is 5 PM EST (Mon-Fri).
Orders are shipped using FedEx, UPS or USPS, as soon as shipped a tracking number will be emailed to you. Orders will take between 1 to 6 business days to arrive once they are shipped.
100% of the items are shipped from USA with tracking numbers, no exceptions.
PayPal is the preferred payment method.
You may return any item within 30 days of receipt for a full refund back to your original payment method. To initiate a return simply email or call us indicating your order number and explaining the reason. Refunds are issued within 24-48hs after products are received back at our facility and inspected. Returned items must be shipped prepaid and include all accessories as well as original packaging. All returns must include the RA number
Damaged items
If you receive a damaged item, please contact us within 48hs so we can start a claim with the carrier. As soon as they have acknowledged your order was damaged in transit, then we will issue you a refund back to your original payment method. We may ask you to send us a photo for the claim, and we will take care of the rest.
We will NOT charge restocking fees or return shipping for returns of defective products, or if you received the wrong item.